E Commerce Executive

Role & responsibilities

This role will take end-to-end ownership of the Nykaa marketplace account (and over time, additional portals), driving 100% topline & bottomline growth, improving visibility, and executing marketing & operational strategies. The job incumbent will act as the primary liaison with partner platforms and internal teams and lead growth initiatives for assigned portals. The ideal candidate will be a people-oriented professional, able to collaborate effectively, influence stakeholders, and maintain positive relationships across functions.

Revenue & Profitability

• Achieve 100% of assigned topline (GMV / sales) and bottomline (margin / profits) targets.
• Monitor and manage discounts, promotions, margin erosion, and cost levers.
• Forecast demand, sales, and margins accurately; drive corrective measures when deviations occur.
• Analyze performance metrics (conversion, AOV, return rates, fulfillment costs) and derive improvement strategies.

Account Strategy & Growth / New Business

• Own the Nykaa account: build joint business plans (JBPs) / annual plans with platform stakeholders.
• Explore white space: new SKUs, sub-categories, adjacent categories, or brand extensions on the portal. Drive new business initiatives.
• Negotiate terms, rebates, payment cycles, visibility tie-ups with platform teams as and when required.

Marketing & Visibility

• Lead portal marketing planning and execution: campaigns, flash sales, banner slots, brand storefronts, buy-ins for activations on-site and off-site etc.
• Work on offer constructs, merchandising plays, cross-promotions, and marketing activations.
• Monitor daily campaign performance; optimize campaign levers (bid, placement, discount).
• Ensure listing content is optimized (titles, bullets, images, A+, videos) to maximize discovery.

Operations & Supply Chain Coordination

• Coordinate with supply chain teams for PO tracking, monitoring, and timely delivery of saleable & promotional items with 100% fill rate.
• Manage delivery appointments within TAT for purchase orders.
• Regional warehouse forecasting and replenishment planning.
• Monitor RTVs as per agreements; ensure inward completion and credit note processing.
• Track outstanding payments, discounts, and expenses in liaison with finance teams.
• Maintain master trackers for each account and ensure clean operational documentation.

Business Reviews & Stakeholder Management

• Conduct weekly / bi-weekly meetings with platform (e.g. Nykaa) teams, presenting performance, problem areas & action plans.
• Drive regular internal reviews with cross-functional teams (supply, marketing, finance, design etc) on portal performance.
• Present to senior management: dashboards, insights, risks & opportunities.

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• Run data analysis (weekly, monthly) to identify trends, growth levers, trouble spots. Suggest improvements in pricing, offers, content, etc.
• Stay updated on competitor moves, marketplace policies, new features, algorithm / ranking changes

Preferred candidate profile

• Bachelors degree (preferably in business / commerce / marketing). MBA is a plus (but not mandatory if experience is strong).
• 47 years in e-commerce / marketplace account management, ideally in beauty / personal care or adjacent FMCG.
• Hands-on experience with

  Nykaa

  is required.
• Strong analytical skills (Excel, dashboards, KPI tracking).
• Good negotiation, business communication & stakeholder-management skills.
• Adept at Powerpoint and presentations
• Understanding of P&L, margins, discounts, promotional economics.
• Experience in marketing / campaign execution on platforms is a plus (not just operations).
• Ability to multitask, handle pressure, manage cross-functional coordination.
• Proactive mindset: drive initiatives, not just respond to platform asks.
• Good Financial acumen & Financial statement understanding.