E-Commerce Client Service (eCS) Analyst

Dws Investment

2 - 6 years

2 - 6 Lacs

Bengaluru Karnataka India

Posted:4 days ago| Platform: Foundit logo

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Skills Required

Client Service Marketing Business Development Sales

Work Mode

On-site

Job Type

Full Time

Job Description

Your key responsibilities

To ensure processes are performed as per defined Key Operating Processes.
To escalates unusual activity (high or low volumes new client activity, slow systems, delayed approvals).
Work with internal stake holders (Sales and Traders) and ensure the client trading profile is accurate.
To enable and amend and off-board Client trading profiles.
Ensure that all our clients can access front end trading systems promptly.

Your skills and experience

A thirst for new learning with flexibility to change and grow within the role.
Willingness to be flexible in working in different shifts.
Good communication and interpersonal skills.
Willingness to take on responsibility and learn new tasks.
Ability to work quick and accurately, even under tight deadlines.
A well-motivated and enthusiastic team player.
Expected to develop credibility and demonstrate integrity with clients and colleagues.
Accurate, thorough and highly responsible with good attention to detail.

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