E Commerce Business Associate Job

About the job: Key responsibilities: 1. Retain long-term consumer relationships 2. Coordinate with the E-Commerce Manager in planning promotional offers and product discounts 3. Organize e-commerce activities 4. Manage online portals of the clients 5. Manage online e-commerce accounts of clients 6. Respond to customer web inquiries regarding online merchandise or service orders 7. Assist customers with product selection, answer basic questions, and suggest various product options 8. Understand client problems 9. Ensure prompt and proper resolution of client queries by providing additional information or escalating the issue 10. Take accountability and responsibility for the work assigned 11. Excellent written and verbal communication skills 12. Proficiency in MS Office and relevant software 13. Excellent organizational and time management skills 14. Ability to work collaboratively with other departments 15. Handle multiple projects/assignments at the same time 16. Build client relations Preferred Education: Any Graduate or Post Graduate (BE/BBA/MBA) Work Location & Job Type: Full-time from the head office in Indore Who can apply: Only those candidates can apply who: have minimum 1 years of experience are from Indore, Ujjain, Bhopal only Salary: ₹ 2,00,000 - 2,20,000 /year Experience: 1 year(s) Deadline: 2025-06-07 23:59:59 Other perks: Informal dress code Skills required: MS-Word, English Proficiency (Written), Effective Communication and Management Other Requirements: MBA BBA MCA BCA MSC About Company: Evitamin is an E-commerce and digital marketing service provider established in Indore. We deliver quality creative services to our clients comprising SMM, PPC, A+ content, cataloging, web design and development, digital marketing, E-commerce solutions, content management, and advertising-related projects.