E-Commerce Assistant

About PERCH : https://www.linkedin.com/company/perch-clothing/

Job Summary: We're seeking a immediate joiner for the profile of e-Commerce Operations Assistant to join our team! If you're detail-oriented, love managing online workflows, and thrive in a fast-paced digital retail environment — this one’s for you! You'll support the smooth running of our online stores, from order processing to inventory updates and customer satisfaction.

Key Responsibilities:

• Process and manage daily orders across platforms like Shopify, Amazon, Myntra, Nykaa, Tata Cliq & Ajio
• Monitor and update stock levels to avoid out-of-stock situations
• Create, update & maintain product listings (descriptions, images, pricing & promotions)
• Handle customer queries, returns, exchanges & complaints — keeping satisfaction high
• File claims for fraudulent returns & resolve order discrepancies
• Coordinate with warehouse/logistics to ensure timely shipping & accurate deliveries
• Maintain records for orders, inventory & customer communications

Requirements:

• 1+ years of experience in e-Commerce operations (fashion/lifestyle a plus!)
• Hands-on with platforms like Shopify, Myntra, Amazon, etc.
• Strong attention to detail & organization skills
• Solid communication (written & verbal)
• Basic knowledge of inventory & fulfillment workflows

If you love the backend of online retail and want to grow in the e-commerce space — apply now!

For more info, contact us at +919220894940.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Paid time off

Schedule:

• Day shift

Application Question(s):

• How many years of work experience do you have with e-Commerce Order Processing?
• How many years of work experience do you have with Returns Claims?
• How many years of work experience do you have with Inventory Management?
• How many years of work experience do you have with e-Commerce Operations?
• We must fill this position urgently. Can you start immediately?
• Work location in Meera Bagh, Paschim Vihar, West Delhi, are you comfortable to Commuting or Working On-Site as Full-Time?
• What's your last drawn in-hand monthly salary?
• Would you be comfortable with a compensation of up to ₹15,000 per month for the role of e-Commerce Operations Assistant?
• On a scale of 1 to 10, how would you rate your English Communication?

Work Location: In person