E Commerce and and Brand Operations Lead

We’re building a culturally inspired, story-driven gifting brand and are looking for someone to take full ownership of the project across all fronts — online selling, marketing, content, and operations.

This is a startup role for someone who enjoys wearing multiple hats, thinking creatively, and building something meaningful from scratch. If you’re someone who thrives in dynamic environments and loves blending storytelling with commerce — this role is for you.

Key Responsibilities: E-commerce & Operations

• Manage the Shopify store — upload products, manage collections, ensure a great user experience
• Handle order flow, packaging coordination, stock updates, and customer service
• Coordinate with travelers/suppliers to source new culturally rich items

Marketing & Social Media

• Plan and execute content and marketing strategies across Instagram, Pinterest, and email
• Handle social media posts, reels, and story-driven content
• Build an engaged online community that aligns with the brand’s values
• Run paid promotions and track performance

Brand & Content

• Own the tone and voice of the brand across all platforms
• Write compelling product descriptions that tell a story
• Manage the content calendar and maintain visual consistency

What We’re Looking For:

• Someone who can work independently and take full ownership of the brand's daily growth
• Strong sense of design, storytelling, and content quality
• Comfortable with tools like Shopify, Canva, Instagram, and basic analytics
• Highly organized, reliable, and proactive in problem-solving
• Bonus if you’re passionate about culture, travel, and unique stories behind products

Job Type: Full-time

Pay: From ₹15,000.00 per month

Benefits:

• Work from home

Application Question(s):

• Describe a time you independently managed a project or brand. What were your top 3 priorities?
• If you had to describe a product using a story instead of specifications, how would you do it?
• Which Instagram or D2C brand do you admire and why?

Work Location: In person