Job
Description
As an IT Expert in our organization, you will play a pivotal role in leading and managing backend digital operations across all departments. Your expertise in Shopify management, advanced Excel operations, and cross-functional IT integration will be crucial in ensuring efficiency and connectivity between key departments such as Sales, Marketing, Accounts, Inventory, Customer Support, and E-commerce. This strategic and hands-on role is ideal for someone who thrives in a dynamic environment and can effectively align technology with business goals. Your key responsibilities will include managing and optimizing Shopify-based e-commerce operations, overseeing product uploads, app integrations, theme updates, and backend customizations. You will also be responsible for creating automated reports, troubleshooting platform-related issues, maintaining and automating Excel-based tracking systems, developing custom dashboards and reports, and performing data analysis using advanced functions such as Pivot Tables, VLOOKUP, Macros, and Power Query. Furthermore, you will facilitate cross-departmental IT integration by managing tools like CRM, accounting software, HR systems, and inventory management. Your role will also involve overseeing IT infrastructure, troubleshooting software, hardware, and network-related issues, ensuring cybersecurity practices, regular backups, and system maintenance are enforced, identifying and implementing automation opportunities, and designing workflows to optimize departmental productivity. Key Skills & Qualifications: - Strong command over Shopify backend, theme settings, and plugin management. - Expertise in Microsoft Excel (VLOOKUP, Pivot Tables, Macros, Power Query). - Familiarity with automation platforms such as Zapier, Integromat, or Google Workspace tools. - Understanding of web technologies (HTML, CSS, APIs) is an added advantage. - Solid grasp of data integration, workflow mapping, and file management systems. - Strong analytical skills with a problem-solving mindset. - Effective communication and training skills. Educational Requirements: - Bachelors degree in IT, Computer Science, or a related technical field. - Additional certifications in Shopify, Excel, or Automation Tools are preferred. Experience: - Minimum of 3-5 years in IT operations or backend tech roles, ideally in an e-commerce or multi-departmental environment. If you are a tech-savvy problem-solver passionate about creating streamlined systems and enabling business performance through smart IT practices, we would love to hear from you. Join our growing team that values innovation, autonomy, and impact. This is a full-time, permanent position with a day shift schedule. The work location is in person. Apply now to be part of our team!,
