E-Comm Growth Expert

Role & responsibilities

• End to end pitching and Negotiation with Marketplaces across Ecommerce/D2C marketplaces for listing, promotions/Advertisements,

  Volume planning

   and

  Margin negotiation.

• Liaise with internal departments (Such as marketing and design) to ensure that product listings are attractive and competitive.
• Coordinate with inventory team to ensure

  adequate product supply

   on marketplaces.
• Strategizing and executing market sampling with agencies and marketplaces.
• Overall

  Sales Planning and Execution

   & Price benchmarking and determination.
• Working closely with the management to share funnel conversion improvement ideas, feedback & present results.

  Forecasting

   and tracking sales from different products and Marketplaces to create a relevant plan for focus products and budgets month on month.
• Develop and implement strategies to

  increase online sales

  , optimize the

  user experience

   for the brand on Marketplaces, and lead a team of e-commerce specialists.
• Lead

  Pricing strategy

  , including rationale backed

  discounts and Promotions campaigns.

• Develop and implement strategies to

  enhance customer experience

  , monitor sales performance and key metrics, and establish

  efficient order fulfilment processes.

• Build system capability for

  Competitor benchmarking

   and

  keyword insights trends

   across channels.
• Handle

  customer inquiries and complaints

  ,

  assess promotional campaigns

  , and stay current with industry trends.
• Develop and demonstrate skills continuously for

  hiring, training, and leading team members

  , and ensure that they're using effective sales tactics to meet revenue objectives
• Achieve company objectives by planning thoroughly,

  setting sales goals

  , analysing the data, and making forecasts.
• The person will be responsible to create, execute, and

  manage paid and organic acquisition campaigns on Marketplaces.

• Marketplace

  escalations

   related to marketplace operations, ensuring smooth resolutions with SPOCs.
• Identify new marketplace opportunities and platforms for expansion, especially within the eCommerce sector.

Preferred candidate profile

• At least 5 years of experience in online marketplace management.
• Strong knowledge of the eCommerce industry and its best practices.
• Proven experience in increasing sales on online marketplaces.
• Proficiency with marketplace management tools and software relevant to eCommerce.
• Strong analytical and forecasting skills.
• Excellent verbal and written communication skills.
• Exceptional negotiation and relationship management skills, especially for eCommerce vendor management.
• Ability to work in a fast-paced, cross-functional team environment.
• Problem-solving aptitude and ability to handle escalations effectively.
• Strong product

  understanding of the Cosmetics/beauty, fashion and social trends

   relevant for the business

The character were looking for:

• Detail-oriented: Focusing on meticulous management of eCommerce marketplace operations.
• Highly Adaptable: Able to cope with the rapidly changing digital landscape.
• Results-Driven: Focusing on achieving eCommerce-specific performance metrics.
• Excellent Collaborator: Strong ability to work cross-functionally within the firm.
• Resilient: Able to handle challenges and setbacks with grace and determination.