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Dynamic Front Desk Executive

2 - 4 years

4 - 8 Lacs

mumbai maharashtra india

Posted:2 weeks ago| Platform: Foundit logo

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Skills Required

team leadership client inquiry handling front office supervision brand standards compliance staff performance monitoring office coordination

Work Mode

On-site

Job Type

Full Time

Job Description

The Front Office Executive will lead the front office team to deliver exceptional client service. The role involves handling inquiries via phone and email, maintaining brand standards, and monitoring the performance of front office personnel.

Key Responsibilities

  • Lead and manage the front office team to achieve high service standards.
  • Handle client inquiries professionally via phone, email, and in-person interactions.
  • Ensure strict adherence to all brand standards and organizational policies.
  • Monitor and guide front office staff performance, providing feedback and support.
  • Maintain a welcoming and professional environment for all clients and visitors.
  • Coordinate with internal departments to facilitate smooth operations and client satisfaction.

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