Company Description DS Manpower Services is an HR solutions company providing Executive Search, Recruitment, Learning, and Temporary Staffing services. The team consists of highly skilled HR consultants with vast experience in senior HR management roles, offering practical expertise to clients. The company helps organizations capitalize on new talent-driven opportunities for enhanced success. Role Description This is a full-time on-site Chartered Accountant role located in Gandhinagar. The Chartered Accountant will be responsible for overseeing financial activities, managing audits, preparing financial statements, and advising on financial decisions within the organization. Qualifications Financial Accounting, Auditing, and Financial Reporting skills Taxation and Compliance knowledge Analytical and Problem-Solving skills Attention to detail and Accuracy in financial data Ability to work with cross-functional teams Excellent communication and interpersonal skills Relevant professional certification (e.g., CPA, ACCA) Show more Show less
Customer Relationship Management * Build and maintain strong relationships with post-sales customers, ensuring their ongoing satisfaction and loyalty. * Provide exceptional customer service, addressing inquiries, concerns, and requests promptly and professionally. * Coordinate with relevant departments (e.g., construction, legal, property management) to ensure timely delivery and resolution of post-sales issues. * Proactively identify and address customer needs and concerns. * Foster trust and loyalty through personalized communication and exceptional service. Collections Management * Manage the collections process for outstanding payments, ensuring timely and accurate receipt of funds. * Follow up with customers to collect overdue payments, maintaining a professional and courteous approach. * Negotiate payment plans or settlements with customers as needed. * Prepare regular reports on collections activities, including aging analysis, payment trends, and customer satisfaction metrics. * Analyze data to identify potential risks and opportunities for improvement. Qualifications * Excellent communication skills in Hindi, Gujarati, and English, both verbal and written. * Proven experience in a customer-facing role, preferably in the real estate or construction industry. * Strong interpersonal skills and the ability to build rapport with customers. * A positive and enthusiastic attitude with a passion for customer service. * Excellent time management and organizational skills. Benefits * Competitive salary and commission structure. * Opportunities for professional growth and development. * A supportive and collaborative work environment.