Domestic Global Helpdesk Support

0 - 10 years

1 - 12 Lacs

Posted:1 month ago| Platform: Indeed logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Global Helpdesk Support

Exp : 10+ Yrs

Location : Chennai

Skills : Lead as Help Desk Support, working in banking support , Strong communication skill

Responsibilities:

  • Revision of the user manual based on instructions from the IT section.
  • Provide technical support for G-Base Software (Main frame) and PEGA system.
  • Assist end users with software and hardware issues.
  • Troubleshoot and resolve technical problems.
  • Ensure systems are running efficiently
  • Document and track support tickets

Job Types: Full-time, Permanent

Pay: ₹100,000.00 - ₹1,200,000.00 per year

Benefits:

  • Provident Fund

Experience:

  • Domestic Helpdesk Support: 10 years (Preferred)

Location:

  • Chennai, Tamil Nadu (Preferred)

Work Location: In person

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