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Domain Trainee, Mortgage

0 - 4 years

0 Lacs

jaipur rajasthan

Posted:3 weeks ago| Platform: Shine logo

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Skills Required

handling client calls interpersonal skills ms excel auditing data transactions adherence to defined performance parameters managing changes in documentation processes identifying issues through audits feedback teamleading skills learning erp systems ms office skills

Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: As an Assistant Manager (AM) in Genpact's Mortgage division, your role will involve auditing data transactions, handling client calls, and ensuring adherence to defined performance parameters. You will be responsible for assisting the Team Leader in managing changes in documentation processes and identifying issues through audits and feedback. Additionally, you will act as the single point of contact in a multi-shift environment. Key Responsibilities: - Audit data transactions and ensure accuracy - Handle client calls and address queries effectively - Assist the Team Leader in managing changes in documentation processes - Identify issues through audits and feedback - Act as the single point of contact in a multi-shift environment Qualifications Required: Minimum qualifications: - Graduation (B. Com preferable) Preferred qualifications: - Prior experience in Retail Banking/Mortgage or Finance industry, especially with Australian Bank/Mortgage or Finance industry - Strong analytical and team-leading skills - Excellent interpersonal skills - Ability to learn ERP systems - Proficiency in MS Office skills, including MS Excel About Genpact: Genpact (NYSE: G) is a global professional services and solutions firm with a workforce of 125,000+ employees across 30+ countries. Driven by curiosity, agility, and the desire to create lasting value for clients, we serve leading enterprises, including the Fortune Global 500, with deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Our purpose is the relentless pursuit of a world that works better for people.,

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