Domain Consultant

The ideal candidate for this position should have a minimum of 6 to 8 years of experience in Global Immigration operations. You should possess strong interpersonal and communication skills along with proficiency in analytics, problem-solving, and critical thinking. Being methodical, efficient, and a team player is crucial for success in this role. Additionally, you must excel in documentation and specification skills, and be proficient in basic computer applications such as MS Office and immigration software. Your primary responsibilities will include leading customer interactions for product implementation and support activities. You will be required to understand client requirements, elicit and organize business requirements, and analyze customer business processes to design tailored functional solutions through the product. It is essential to recommend product enhancements and updates in alignment with the product roadmap, immigration process changes, and customer expectations. Maintaining thorough documentation for all product-related activities and tracking global immigration process changes will be a key part of your role. You will also be responsible for conducting quarterly reviews with clients, maintaining client relationships, and providing training and support to clients on immigration processes and product usage. Therefore, preferred candidates should have a working experience with various immigration applications, knowledge of business visas, H1, L1, and ROW work permits, and preferably hold certifications in immigration law or related fields. If you meet these requirements and are interested in this opportunity, please share your CV at padma.m@Immidart.com.,