DMS Executive

Responsibilities:

• Oversee data entry and ensure accuracy and integrity of all sales-related information in the DMS, including customer details, vehicle inventory, sales transactions, and financing information.
• Implement and enforce standardized data entry procedures and protocols.
• Participate in the testing and deployment of DMS updates and enhancements.

Reporting and Analysis:

• Generate regular and ad-hoc sales reports from the DMS, including sales performance, lead tracking, inventory status, and customer relationship management metrics.
• Analyze sales data to identify trends, opportunities, and areas for improvement.
• Develop and customize reports to meet the specific needs of the sales team and management.
• Contribute to the development of sales strategies based on data-driven insights from the DMS.

Sales Process Optimization:

• Utilize the DMS to streamline and optimize the car sales process, from lead management to deal closing.
• Ensure the sales team effectively uses the DMS for lead tracking, follow-ups, and customer communication.
• Identify and recommend improvements to DMS workflows to enhance sales efficiency and productivity.
• Support the integration of the DMS with other relevant software and tools used by the dealership (e.g., CRM systems, marketing platforms).

Compliance and Data Governance:

• Ensure compliance with dealership policies and procedures regarding DMS usage and data management.
• Adhere to data privacy regulations and maintain the confidentiality of customer information stored in the DMS.
• Participate in data cleansing and data quality initiatives.

Qualifications and Skills:

• Bachelor's degree in Information Technology, or a related field preferred.
• Proven experience (typically 1-5 years) working with DMS in a car dealership environment, preferably in a role supporting sales operations.
• Strong understanding of the car sales process and dealership operations.
• Excellent analytical and problem-solving skills with the ability to interpret data and generate meaningful insights.
• Proficiency in generating reports and dashboards using DMS software.
• Strong technical aptitude and ability to learn and adapt to new software features.
• Excellent communication and interpersonal skills with the ability to effectively train and support users.
• Detail-oriented with a strong focus on data accuracy and integrity.
• Ability to work independently and as part of a team.
• Familiarity with CRM systems and other sales-related technologies is a plus.
• Strong organizational and time-management skills.

Key Performance Indicators (KPIs):

• Accuracy of data entered into the DMS.
• Timeliness and quality of sales reports generated.
• Sales team adoption and effective utilization of the DMS.
• Efficiency gains in the sales process attributed to DMS utilization.
• Feedback from the sales team regarding DMS support and training.
• Contribution to achieving sales targets through data-driven insights.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Benefits:

• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person