DM/AM-Process training-5+ years-Bangalore

Job Title

Summary

Deputy Manager

Location-Bangalore, India

Your Future Employer

A global leader in providing business process management services. We are committed to fostering an inclusive, supportive, and growth-driven workplace. We strive to create an environment where employees thrive and feel empowered to build meaningful careers while continuously contributing to the organization’s success.

Responsibilities

As an Trainer, your key responsibilities will include:

• Designing, developing, and delivering comprehensive training programs tailored to organizational and employee needs.
• Collaborating with cross-functional teams to understand process improvement requirements and implement targeted training interventions.
• Creating and maintaining training documentation, materials, and resources in alignment with organizational standards.
• Evaluating the effectiveness of training programs through feedback, assessments, and metrics, and making data-driven improvements.
• Coaching, mentoring, and leading a team of trainers to ensure optimal delivery of process training.
• Managing stakeholder expectations and maintaining strong relationships with internal teams and external partners.
• Supporting organizational development by staying updated on latest trends in process training and learning technologies.

Requirements

To thrive in this role, you’ll need:

• A minimum of 5 years of experience in process training(Travel and airline) or a related field.
• Strong communication, presentation, and facilitation skills.
• Ability to design and implement effective training strategies that align with business objectives.
• Experience in using training tools and learning management systems (LMS).
• Proven ability to manage multiple training projects simultaneously and work collaboratively in a multicultural environment.
• Bachelor’s degree in Training, Organizational Development, or a related field (Master's degree preferred).

What’s in It for You

• A dynamic workplace culture that values diversity, equality, and inclusion.
• Opportunities for professional growth and career advancement.
• Competitive salary and comprehensive benefits package.
• Training and development programs tailored to enhance your skills and capabilities.
• Flexible work policies and a supportive team environment.

Reach Us

stuti.bhandari@crescendogroup.in.

Disclaimer

Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status.