Job descriptionEnsure that all necessary systems and procedures are in place to satisfy management, customer requirements and auditsIntroduce new systems and procedures where appropriateTrain others in all aspects of the quality system and application of proceduresUndertake internal and process audits of the Quality Management System (QMS)Establish and refine quality sign-off instructions, standards, and documentationReport against agreed quality metrics every monthLead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build qualityIn conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area qualityProduce written reports and make presentationsUndertake continuous training and developmentPerform root cause analysis and resolve problemsDevelop, implement, and manage key performance indicators (KPIs) for each area of responsibilitySet department objectives/KPIs and review and assess the ongoing performance of direct reportsEnsure KPIs are met by working to the overall plan, including management of, and reportingReport on achievement of targets and identify any actions requiredEnsure that the Quality of all plants with any health, safety and environmental policies and procedures Required Skills/ Abilities:Excellent Auditing and man- management skillsExcellent interpersonal skillsAbility to manage a variety of cross-functional team membersExcellent written, verbal and presentation skillsExcellent organisational and follow-up skillsCompetent in problem-solving, team building, planning and decision-makingCommercially awareRegular follow-up SOPs Documentation, Kaizen, 5S, Maintain Documents.Relevant manufacturing/engineering degree is preferred, B. Tec ProfessionalCertification programs in Six Sigma, Quality Improvement associate, quality auditor, and quality engineer. QMS (Inward Quality, Online Process Control, Final Quality Control),Significant experience in a high-volume manufacturing environment,Experience of working in Quality AssuranceExperience of dealing with customers and suppliers.

The role involves maintaining, troubleshooting, and optimizing the MES system to ensure smooth operations, minimize downtime, and enhance production efficiency. This position requires a proactive approach to system monitoring, issue resolution, and user support, ensuring seamless MES functionality in a manufacturing environment.Understanding of Electronic Manufacturing Processes: Familiarity with the specific processes, standards, and regulations in electronic manufacturing, such as PCB assembly, SMT (Surface Mount Technology), and quality control.Key Responsibilities:1. MES System Maintenance & SupportProvide onsite Level 1 & Level 2 support for the MES system.Monitor system performance and resolve operational issues promptly.Work closely with production teams to ensure smooth MES operations.Escalate unresolved technical issues to the development or vendor support team.2. Troubleshooting & Issue ResolutionIdentify and analyze hardware/software issues, database errors, and integration failures.Perform root cause analysis and implement corrective actions.Support data synchronization between MES, ERP (SAP, Oracle, etc.), and shopfloor devices.Ensure production traceability and data integrity.3. User Training & DocumentationTrain shopfloor operators, engineers, and plant managers on MES functionalities.Create and maintain technical documentation, SOPs, and knowledge base articles.Conduct periodic refresher training and workshops for users.4. Continuous Improvement & OptimizationWork with production and IT teams to identify process improvements.Implement MES enhancements and fine-tune system configurations.Ensure system upgrades and patches are applied without disrupting operations.Monitor data accuracy and suggest ways to optimize production workflows.5. Compliance & ReportingEnsure MES system compliance with industry standards and client policies.Generate performance reports and analyze production efficiency metrics.Maintain logs of system issues, resolutions, and improvement recommendations.Required Skills & Qualifications:Experience:1+ years of experience in MES maintenance, troubleshooting, and user support.Deep understanding of MES software functionalities and how they integrate with other enterprise systems like ERP (SAP) .Proficiency in analyzing production data to identify trends, inefficiencies, and areas for improvement.Strong analytical and problem-solving skills.Excellent communication and interpersonal skills to work with shopfloor and IT teams.Providing training to client staff and ensuring they are comfortable with the new systems and processes.Staying updated with the latest trends and advancements in MES and electronic manufacturing technologies.Ability to handle pressure and resolve issues in a fast-paced production environment.Willingness to work in rotational shifts (if required) and support 24/7 operations.

1. Good Knowledge of IGCR related compliances.2. Deferment of custom duty , Negotiation and payment for MEIS vendors on regular basis.3.HSN Code & Notification Expert.4. Govt Liasioning, Letter drafting (English writing Skill).5. Coordinate import shipment activities, including customs clearance and documentation. 6. Develop and implement policies and procedures related to imports . 7. Monitor and analyze import data to identify compliance issues and take corrective actions. 8. Maintain and update the import/export compliance database. 9. Monitor and report on international trade trends and developments. 10. Liaise with freight forwarders/CHA and other third parties to ensure timely and accurate import processes and paperwork. 11. Ensure compliance with all applicable laws and regulations related to imports and exports. 12. Develop and maintain relationships with foreign governments, customs authorities, and other relevant organizations. 13. Prepare and submit required reports to internal and external stakeholders.Expert In MIS ,Advance Excel & PPT Making.