Dispatcher/CSR

Position: Dispatcher/ CSR
Location: Mohali, PunjabJob Type: Full-TimeShift: Rotational Shifts (including Night Shifts)About Company:Sun Transportation Systems prides itself on operating one of the most modern fleets to ensure safety and meet on-time delivery standards for clients.About the RoleWe are seeking dynamic and dedicated individuals to join our team as Dispatchers, Customer Service Representatives (CSR). This role involves managing customer interactions, coordinating dispatch operations, and ensuring timely and efficient service delivery.If you thrive in a fast-paced environment, have excellent communication skills, and are willing to work in rotational shifts, we'd love to hear from you!Key ResponsibilitiesCoordinate dispatch operations and track service deliveryCollaborate with internal teams to ensure smooth operationsMonitor schedules and update dispatch logs in real-timeProvide timely updates to customers regarding service statusRequirementsMinimum qualification: Graduate or equivalentExcellent verbal and written communication skills in EnglishBasic computer proficiencyStrong problem-solving and multitasking abilitiesPrior experience in customer service or dispatch operations is a plusWillingness to work in rotational shifts, including night shiftsEligibility CriteriaResiding in Mohali or anywhere in PunjabAvailable to work in rotational and night shiftsPlease apply only if you are currently in the mentioned location and are available to attend a walk-in interview at our Mohali office.