Dispatch Clerk

Job Purpose

To efficiently manage and monitor the dispatch of official letters, documents, and reports by maintaining accurate records, ensuring timely delivery, and supporting overall administrative coordination within the organization.

Key Responsibilities

1. Dispatch Management

• Collect, verify, and prepare all outgoing letters, documents, and parcels for dispatch.

• dispatch register

• Coordinate with postal departments, courier agencies, and in-house messengers for timely delivery.

• packaging, labeling, and documentation

2. Record Keeping & Reporting

• daily, weekly, or monthly reports

• undelivered or returned

• Assist in maintaining filing systems and document archives.

• MIS (Management Information System)

3. Coordination & Communication

• Liaise with internal departments to collect outgoing mail and ensure timely dispatch.

• scheduling, pickup, and delivery confirmation.

• administrative and logistics-related activities.

4. Data Management

• MS Excel

• Ensure accuracy and consistency in all data entry, tracking, and reporting activities.

5. Other Responsibilities

• inward mail

• general administrative and clerical tasks

Skills & Competencies

• Advanced proficiency in MS Excel

• analytical and problem-solving

• attention to detail and data accuracy.

• communication and coordination

• multiple reports

• responsibility, confidentiality, and integrity.

Qualifications & Experience

• Education:

• Experience:

• Computer Skills: