Director Software Engineering - Fintech

Caring. Connecting. Growing together.

Primary Responsibilities:

• Product and Platform Management: Effectively communicates the product and platform vision for two key enterprise capabilities: Unified Enterprise Search and Enterprise Preference Management to product, engineering, business, and operations teams. Know the relationship between product capabilities, applications to drive adoption roadmap of strategic platforms able to influence, evangelize and foster reuse across portfolios partner with key stakeholders to develop OKR's (measure what matters) and inform technology priorities for transformation with the least tech debt provide guidance and direction to product strategy and roadmaps
• Technical Acumen: Using technical knowledge to influence the Product Vision, Technology Strategy, and Architecture continuum Influences Product Management Roadmap and Provides Cross functional Leadership across engineering and product teams Evangelizes best practices, processes, and tools for federated product development Sets the Guiding Principles and Strategy for developing product on platforms
• Radius of influence: represent Optum Technology platform strategies and execution to stakeholders in Technology, Optum and UnitedHealthcare Business, Product and Operations. Develop a co-creation engagement model that drives progress on OKRs takes setbacks and failures as learnings to the next iteration of actions and decisions
• Leadership: Solid intellectual curiosity and drive to understand complex and emerging technology passionate about building products on platforms remains comfortable and resilient in difficult conversations with executive leaders anticipates adversity, stays focused and rebounds quickly provides a steady hand in difficult situations and inspires others acts as a coach to all teams has a continuous talent pipeline and attracts top talent demonstrates organizational agility
• Change Management: co-develop a high performing product model across all disciplines and partner with internal and external business stakeholders to enable seamless omni-channel experiences for those we serve. Anticipate barriers of adoption of the enterprise capabilities and drive strategies that will enable product engineering teams to benefit from the reuse and streamlined capabilities
• Consumer First Strategy: create a consumer-focused technology culture that lives and breathes customer success through data driven, real-time site telemetry, and consumer insights to continuously improve the performance and reliability
• Artificial Intelligence and Gen-AI Culture: reimagine consumer experiences through technology by leveraging highly personalized Artificial Intelligence and Machine Learning methods creating highly responsive and engaging consumer experiences
• Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so

Required Qualifications:

• Undergraduate degree or equivalent experience
• 15+ years of progressive role in a technology and engineering environment
• 10+ years of product development, ownership and/or (tech) product management experience, in an agile environment delivering direct to consumer solutions (digital, eCommerce and/or mobile)
• 10+ years experience managing a large, multi-segment portfolio
• 7+ years of experience translating technical and scientific information into layman's terms
• Experience in:
  • Financial services background
  • Domain expertise in banking, payments, information security and digital payments control environments

Preferred Qualifications:

• 5+ years of experience of Health Care industry
• 5+ years of experience in interpreting and analyzing data to support decision making
• 3+ years of working cross-functionally and lead toward common goals