Director - KYC AML

As Director of Service Delivery, your primary responsibility will be to lead large complex engagements or multiple mid-sized independent engagements in the financial services operations environment. This will include overseeing both the build and run aspects of projects, ensuring the successful delivery of objectives agreed upon with clients and onshore stakeholders. Preferred qualifications for this role include sound knowledge and experience in AML compliance, KYC CDD review/refresh, and new client onboarding for both individual and institutional clients. Your role will also involve managing a team of approximately 500+ people in the delivery of services across multiple clients, either within the same geography or across different geographies. Effective communication with clients, onshore stakeholders, engagement teams, and KGS Management, as well as strong people management skills, are essential. A proven track record of successfully leading large teams in an operational environment is highly desirable. In addition to people management, you will be tasked with developing an understanding of various technology platforms used to support client delivery. Your focus will be on process standardization and improvement to ensure that services are delivered at a high quality and low cost. Collaboration with internal functions will be crucial in this role, requiring you to proactively build and maintain internal networks to support the successful execution of your responsibilities. As Director of Service Delivery, your primary responsibility will be to lead large complex engagements or multiple mid-sized independent engagements in the financial services operations environment. This will include overseeing both the build and run aspects of projects, ensuring the successful delivery of objectives agreed upon with clients and onshore stakeholders. Preferred qualifications for this role include sound knowledge and experience in AML compliance, KYC CDD review/refresh, and new client onboarding for both individual and institutional clients. Your role will also involve managing a team of approximately 500+ people in the delivery of services across multiple clients, either within the same geography or across different geographies. Effective communication with clients, onshore stakeholders, engagement teams, and KGS Management, as well as strong people management skills, are essential. A proven track record of successfully leading large teams in an operational environment is highly desirable. In addition to people management, you will be tasked with developing an understanding of various technology platforms used to support client delivery. Your focus will be on process standardization and improvement to ensure that services are delivered at a high quality and low cost. Collaboration with internal functions will be crucial in this role, requiring you to proactively build and maintain internal networks to support the successful execution of your responsibilities.