1154 Digitization Jobs - Page 2

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Senior Associate, Digital RM – Data Analytics, Risk Management Services Risk Management team at EY plays an important role in managing the internal risks of the firm associated with accepting a new client or an engagement or risks associated with any of our on-going audit / non audit engagement. Formed in the Year 2007, the Risk Management team is growing rapidly as a Center of Excellence for all standardized quality / compliance related activities that can be efficiently undertaken from Global Delivery Services location. The opportunity The Digital RM team at GDS is pivotal in delivering advanced analytics, business intelligence (BI), and technological enablement support across the Global RM & & Risk Management Services (RMS). Deploying advanced analytics and BI tools, complete with dynamic visualizations, to monitor risks in real-time, streamline RM processes, and drive automation, while also ensuring robust data governance and the protection of data privacy and security. Tech enablement services across a range of RM tools like providing support for the Service Offering Reference Tool (SORT), contributing to global reporting, and offering administrative assistance for the Process for Acceptance of Clients and Engagements (PACE), administrative support for Global Confirmations, Global Engagement Agreement Repository (GEAR), Enterprise Risk Management (ERM) operations, and assist with reporting for Anti-Money Laundering (AML) tools. This position will be ideal for a mature team player who likes to maintain daily virtual contact with a large number of people around the world. This position is designed for an experienced professional who likes to be challenged and wants to grow in a dynamic, multi-cultural environment working with modern tools. Your Key Responsibilities The role of a Data Analyst, in the Global Risk Management function, will have the opportunity to collaborate with teams across the globe and with internal stakeholders. It will directly impact multiple KPIs within Risk Management and drive and support key initiatives. This role will analyse data to optimize existing processes and develop new solutions. Ability to find answers is limited only by one’s creativity in leveraging a vast array of techniques and tools. This role will work virtually with teams across geographies with some opportunities to travel for in-person collaboration. Technical expertise Synthesize complex information into simple, high impact messages Leverage data analytics tools and techniques to identify solutions that improve efficiency and enable in-depth analysis Analyze and clearly present data and other information to identify significant trends or key issues Build relevant data insights that drive understanding of results, risk, and influence key business strategies and decisions Promote operational excellence by challenging current practices and providing feedback on opportunities to improve within own area of responsibility Gather and share data with stakeholders Develop analytical deliverables that play an integral role in the strategic planning process and directly support the achievement of RM priorities Perform systems analysis and design to define effective data relationships and integrations Communicate effectively the purpose of analytical processes and solutions Collaborate with cross-functional teams to understand business needs and provide analytical support. Ability to work independently and with team members from different backgrounds. Skills And Attributes For Success A candidate that can be a part of a fast-paced innovative culture and build enterprise insights and influence results using smarter data analytics. Work on impactful projects by converging mind and machine to leverage data and understand and navigate risk. Create deep insights through an understanding of the business, the data, and the technology used to store and analyze that data. Implement agile analytics to develop timely and interactive reporting and analytics that help the business overall. More than any skill, we are looking for a team player that strives for innovation and perfection. To qualify for the role, you must have Essentials : Graduate/Postgraduate with at least 3 to 5 years of experience in a global corporate setting. One (1) to two (2) years minimum of experience in data analytics, data visualizations, data scripting languages: Experience with SQL and Python MS Fabric (Data Factory, Power BI with CoPilot, Data Activator, and OneLake) and database integrations Expert-level English communication skills (reading and writing) with the ability to summarize complex concepts into clear, concise language appropriate for senior stakeholders without the requirement of a further review by seniors Ability to perform well under pressure and take critical feedback positively, with an aim to improve Excellent knowledge of MS Office Suite (Word, Excel, Power Point, SharePoint) Ability to work with senior executives of a global brand company in a polished, professional manner with minimum guidance to identify and implement appropriate solutions Preferred : Experience with XML, R and SAS Data Security knowledge Process mining experience Creative visualization skill to interpret data in an innovative way Ability to drive home the why behind within each data story Passion for digitization and automation Curiosity and willingness to try new things Ability to work in a fast-paced environment, and never settle for the status quo Ideally, you’ll also have Credible experience working in a fast-moving, client-driven environment Technologies and Tools Refer the ‘Essentials’ section above What You Can Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills. Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Job Title: Quality Manager – Handwritten Data Entry (Genealogy Project) Location: Vadapalani, Chennai Employment Type: Full-Time Experience: 5+ years Salary: ₹25,000 per month Job Description: We are seeking an experienced and detail-oriented Quality Manager to lead the quality assurance process for a large-scale handwritten data entry project focused on genealogical and historical records . The ideal candidate should have a strong background in quality control for data digitization projects and be proficient in managing multilingual datasets, particularly in Swedish, French, Irish, and English . Key Responsibilities: Develop and implement quality assurance protocols for handwritten document transcription and data entry workflows. Supervise a team of data entry operators and quality analysts across multiple languages. Review and audit transcribed data to ensure accuracy , completeness , and consistency with original records. Collaborate with linguists, historians, and software teams to resolve transcription or interpretation issues. Maintain detailed quality reports, identify error trends, and initiate corrective actions. Train team members on quality expectations, guidelines, and tools. Work with project managers to ensure project deadlines and quality benchmarks are met. Ensure compliance with data privacy and archival standards. Qualifications: Bachelor’s degree in History, Linguistics, Library Science, Information Management, or a related field. 5+ years of experience in data entry quality management, preferably in historical or genealogical data projects. Working knowledge of at least two of the following languages: Swedish, French, Irish, English (reading and comprehension). Proven ability to manage multilingual data quality processes. Strong eye for detail and deep familiarity with transcription challenges in historical handwriting. Proficient in using QA tools and spreadsheet software (e.g., Excel, Google Sheets). Excellent communication and team management skills. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Current CTC? What is your Expected CTC? What is your Notice Period? Current Location Education: Bachelor's (Required) Experience: data entry quality management: 5 years (Required) Work Location: In person

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Senior Manager, Operations Responsibilities Manage Day to Day Operations for a Team of 115+ employees, who will be Processing requests received which relate to the workflows (Product, Application, Spam, Appeals) and assess them per the Policy Compliance guidelines and take action to apply the appropriate policy with high quality, speed, empathy, and accuracy Responsible for E2E contractual (SLA’s, KPI’s) & internal metrics Ensure smooth & surprise free operations and service delivery Implement SMART OPEX, Training, Quality & Policy frameworks with a strong 3 Tier Governance Drive employee engagement, agent growth, retention with low attrition; timely documented one on one, updated timekeeping system (My time), Compliance Drive Rewards and Recognitions & Appraisals Drive continuous service Improvements, Lean, Six Sigma & Digitization Projects QOQ Qualifications we seek in you Minimum Qualifications/ Skills Well versed with applications like Tableau, Scuba, Aspect and API Calling Should have had 100+ Agents, SME’s reporting in his role Should have excellent team handling and management skills Should understand and have experience in day-to-day contact center operations management Ability to work & communicate with people across the organizational unit Excellent Analytical and Communication (Verbal and written) skills Self-motivated (Intrinsic) and execution-oriented LEAN/Six Sigma – Trained, Tested, and Certified (preferred) Ability to work on multiple tasks and should be flexible to deliver beyond expectations Ability to work on MS-Excel (Pivots, Line Bar, Stack graphs, Pareto’s, Etc.), PowerPoint Presentations. Good interpersonal & Management skills Ability to handle pressure - Timelines and Customer Demands Leads by example with high on Values, Ethics, and Integrity Preferred Qualifications/ Skills Relevant experience as a Senior Operations Leader with experience in a customer service environment (preferably with ITES, Internet, social networking organization) Has experience in the Internet-based process Prior experience in Internet-based accounts and the Customer service industry Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Manager Primary Location India-Jaipur Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 13, 2025, 8:25:53 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

About Us: We are a forward-thinking organization working on innovative geospatial solutions across various industries. We believe in the power of location intelligence and spatial data to drive smarter decisions. As we grow, we're looking for a passionate GIS Developer Intern to join our team and gain hands-on experience in real-world GIS applications. Role Overview: As a GIS Intern, you will assist our GIS team with spatial data management, map production, analysis, and development of geospatial solutions. This internship offers a valuable opportunity to work with industry-standard tools and technologies while learning from experienced GIS professionals. Key Responsibilities: Collect, clean, and process spatial and non-spatial data. Create and update high-quality maps, visualizations, and reports using GIS tools. Assist in geodatabase development and maintenance. Conduct spatial analysis to support ongoing projects. Perform georeferencing, digitization, and data conversion tasks. Document workflows, processes, and metadata for project assets. Collaborate with technical teams to integrate GIS with other systems. Support automation of GIS tasks using Python or ModelBuilder (as applicable). Required Qualification: Bachelor’s degree in GIS, Geomatics or a related field. Strong understanding of GIS concepts, coordinate systems, and cartographic principles. Hands-on experience with GIS software: Esri Suite (ArcGIS Pro, ArcMap, ArcCatalog) QGIS or other open-source GIS platforms Show more Show less

TJC Jaipur i-kartik.singh@vaibhavglobal.com Posted : 25 minutes ago Vaibhav Global Ltd (VGL) Company Overview: Listed in 1996-97 on Indian stock exchanges, Vaibhav Global Ltd (VGL) is an end-to-end electronic deep discount retailer of fashion jewelry, gemstones, and lifestyle products, operating in the US, UK, Germany, and Canada. Shopping Experience: Today's customers seek convenience, and VGL meets this demand through its proprietary 24/7 TV shopping channels (Shop LC in the US and Germany, and Shop TJC in the UK), as well as through various digital mediums including websites, mobile apps, OTT platforms, social media, and third-party marketplaces. VGL reaches almost 124 million households across the US, UK, and Germany. As digitization progresses and online retail continues to grow, VGL's portfolio and omni-channel strategy will evolve accordingly. Financials and Workforce: VGL reported a group turnover of approximately Rs. 3,041 Crore (FY 2023-2024) and employs over 3800 people globally. The company’s head office and main manufacturing facility are in Jaipur, India, employing around 3000 people, including contract workers. Acquisitions: Mindful Souls B.V.: In FY23-24, VGL acquired Mindful Souls B.V., a Netherlands-based e-commerce company specializing in subscription-based online sales of fashion jewelry, gemstones, and lifestyle products. This acquisition is expected to leverage VGL's sourcing and manufacturing strengths while enhancing digital business capabilities. Ideal World: VGL, through its subsidiary Shop TJC Ltd (UK), acquired the assets of Ideal World, a well-known teleshopping and digital retail brand in the UK. This acquisition includes IP rights, broadcasting rights, studio equipment, and other intangible assets. Environmental and Social Responsibility: VGL is committed to sustainable business practices and renewable energy initiatives. The company's SEZ unit in India received the ‘Excellence Award’ for ‘IGBC Performance Challenge 2021 for Green Built Environment,’ reflecting its dedication to environmental sustainability. VGL's ‘Your Purchase Feeds...’ initiative has provided 87 million meals to school children in India, the US, and the UK. The company encourages employees to donate at least two hours each month to charitable causes, tracked through its performance system. VGL is also a Great Place to Work (GPTW) certified organization. Shop LC Overview: Shop LC, a VGL subsidiary, was established in Austin, TX in 2007 and now broadcasts live to 75 million homes in the US. The growing e-commerce presence is supported by the website Shop LC. Shop LC ships approximately 25,000 products daily to US customers and employs around 550 people in various operational roles. The US is VGL’s largest market, contributing 68% to consolidated revenue. TJC Overview: TJC, another VGL subsidiary, was established in London, UK in 2006 and broadcasts live to 25 million homes in the UK. The company’s e-commerce presence is supported by the website TJC. TJC ships approximately 12,000 products daily to UK customers and employs around 220 people in London, with extended teams in India. Shop LC Germany Overview: Launched in 2021 from Dusseldorf, Germany, Shop LC Germany TV & e-commerce is a new market with significant growth potential. The business currently reaches 27 million households and is expanding. The e-commerce site can be accessed at Shop LC Germany. Our Purpose: Delivering joy. Our Vision: Be the Value Leader in Electronic Retailing of Jewelry and Lifestyle Products. Our Mission: To deliver one million meals per day to children in need by FY40 through our one-for-one meal program: your purchase feeds... Our Core Values: Teamwork Honesty Commitment Passion Positive Attitude We’re seeking a talented and detail-oriented SEO Content Writer to join our growing content and marketing team. The ideal candidate has a strong grasp of search engine optimisation, can write engaging, human-first content, and knows how to balance creativity with keyword strategy. You’ll be responsible for crafting high-quality articles, web pages, product descriptions, and other content formats that drive organic traffic and support our business goals. Key Responsibilities: Write and edit SEO-optimised content including blog posts, product pages, category descriptions, landing pages, FAQs, and promotional copy. Conduct keyword research using tools such as Google Keyword Planner, SEMrush, Ahrefs, or Ubersuggest. Collaborate with SEO specialists, designers, and marketing teams to align content with broader strategies. Optimise existing website content to improve rankings and engagement metrics (CTR, time on site, bounce rate). Implement best practices for on-page SEO including metadata, heading structures, internal linking, and keyword placement. Stay updated with search engine algorithm changes and SEO trends to ensure content remains competitive. Use data insights (e.g., traffic reports, keyword performance) to guide ongoing content improvements. Follow brand tone and content guidelines to ensure consistency across all touchpoints. Requirements: Proven experience as an SEO content writer, copywriter, or similar role (portfolio required). Excellent written English (UK based on target audience), with impeccable grammar and attention to detail. Strong understanding of SEO principles, especially on-page SEO. Familiarity with content management systems (e.g., Salesforce). Experience using SEO tools like SEMrush, Ahrefs, Moz, or Screaming Frog. Ability to write for different audiences and industries while maintaining a clear brand voice. Strong research skills and ability to translate complex topics into easy-to-understand content. Time management skills with the ability to meet deadlines in a fast-paced environment. Nice to Have: Knowledge of HTML/CSS basics related to content structure. Experience in e-commerce, health & beauty, tech, or lifestyle industries. Understanding of content performance metrics in platforms like Google Analytics, Looker Studio, or HubSpot. Familiarity with AI writing tools (e.g., ChatGPT, Jasper) for ideation, not execution. Job Overview Compensation ₹ 500000-600000 Yearly Level Job Level -3 Location Jaipur Experience 3-4 Years Years Qualification Bachelor's degree Work Mode: Onsite Job Type: Fulltime

Responsibilities include, but are not limited to the following: Organize and lead staff ensuring a fully efficient payroll operation. Verify and maintain compliance and tax requirements. Keep abreast of the one region's current and changing payroll and employment tax laws end to end. Review and audit current processes to ensure compliance, while recommending and implementing changes where needed. Lead the daily/monthly/quarterly salary reconciliations and tax filing requirements, including year-end reporting and compliances. To provide cutting edge variance analysis on the payroll for management review and audits To play leading role in transforming payroll function thru process simplification, digitization and automation Research, determine root cause and resolve incoming tax notices Lead and perform audits of payroll and employment tax data before payroll completion while following all established controls Complete post payroll audits and reporting, prepare metrics and track errors using technology and reporting tools Lead the internal or external audits and review of records, worker’s compensation, tax filings, SOX, and other related documentation Evaluate federal, state and local tax treatment of employee fringe benefits, executive compensation and related impacts Partner closely with various organizational partners to ensure accurate GL & tax reporting Respond to complex payroll related inquiries from employees and/or key stakeholders Research and produce complex reports which may require in-depth analysis Lead work and provide direction for transitions in mergers, acquisitions, and divestitures Communicate effectively with various levels of management to ensure a high level of customer support and positive customer interactions Ensuring the department’s ability to meet all company deadlines and annual performance goals Develop, maintain and improve payroll processes, employment tax processes, and internal controls to preserve the quality, efficiency and overall effectiveness of all payroll functions while ensuring regulatory compliance Manage vendors and system providers including compliance with service level agreements Responsible for tracking and testing legislative/regulatory changes, application enhancements, and system modifications Manage, coach and develop team members Conduct ongoing training for payroll staff to ensure productivity and knowledge of overall processes are maintained and improved Key things needed for the role. Qualification – B.Com, ICWA / CA Experience – 15+ Years Location – Hyderabad Working in manager capacity Experience in handling one or more geo payroll end to end. Experience in payroll accounting and reconciliation. Experience in payroll integration project and automation. Experience in payroll compliances like payroll taxes, overtime or leave rules adherence etc. Experience in global payroll will be preferred. Teamwork and proactive resolution will be key to success in the role. About Virtusa Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth — one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us. Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence. Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. Senior Associate, Digital RM – Data Analytics, Risk Management Services Risk Management team at EY plays an important role in managing the internal risks of the firm associated with accepting a new client or an engagement or risks associated with any of our on-going audit / non audit engagement. Formed in the Year 2007, the Risk Management team is growing rapidly as a Center of Excellence for all standardized quality / compliance related activities that can be efficiently undertaken from Global Delivery Services location. The opportunity The Digital RM team at GDS is pivotal in delivering advanced analytics, business intelligence (BI), and technological enablement support across the Global RM & & Risk Management Services (RMS). Deploying advanced analytics and BI tools, complete with dynamic visualizations, to monitor risks in real-time, streamline RM processes, and drive automation, while also ensuring robust data governance and the protection of data privacy and security. Tech enablement services across a range of RM tools like providing support for the Service Offering Reference Tool (SORT), contributing to global reporting, and offering administrative assistance for the Process for Acceptance of Clients and Engagements (PACE), administrative support for Global Confirmations, Global Engagement Agreement Repository (GEAR), Enterprise Risk Management (ERM) operations, and assist with reporting for Anti-Money Laundering (AML) tools. This position will be ideal for a mature team player who likes to maintain daily virtual contact with a large number of people around the world. This position is designed for an experienced professional who likes to be challenged and wants to grow in a dynamic, multi-cultural environment working with modern tools. Your Key Responsibilities The role of a Data Analyst, in the Global Risk Management function, will have the opportunity to collaborate with teams across the globe and with internal stakeholders. It will directly impact multiple KPIs within Risk Management and drive and support key initiatives. This role will analyse data to optimize existing processes and develop new solutions. Ability to find answers is limited only by one’s creativity in leveraging a vast array of techniques and tools. This role will work virtually with teams across geographies with some opportunities to travel for in-person collaboration. Technical expertise Synthesize complex information into simple, high impact messages Leverage data analytics tools and techniques to identify solutions that improve efficiency and enable in-depth analysis Analyze and clearly present data and other information to identify significant trends or key issues Build relevant data insights that drive understanding of results, risk, and influence key business strategies and decisions Promote operational excellence by challenging current practices and providing feedback on opportunities to improve within own area of responsibility Gather and share data with stakeholders Develop analytical deliverables that play an integral role in the strategic planning process and directly support the achievement of RM priorities Perform systems analysis and design to define effective data relationships and integrations Communicate effectively the purpose of analytical processes and solutions Collaborate with cross-functional teams to understand business needs and provide analytical support. Ability to work independently and with team members from different backgrounds. Skills And Attributes For Success A candidate that can be a part of a fast-paced innovative culture and build enterprise insights and influence results using smarter data analytics. Work on impactful projects by converging mind and machine to leverage data and understand and navigate risk. Create deep insights through an understanding of the business, the data, and the technology used to store and analyze that data. Implement agile analytics to develop timely and interactive reporting and analytics that help the business overall. More than any skill, we are looking for a team player that strives for innovation and perfection. To qualify for the role, you must have Essentials : Graduate/Postgraduate with at least 3 to 5 years of experience in a global corporate setting. One (1) to two (2) years minimum of experience in data analytics, data visualizations, data scripting languages: Experience with SQL and Python MS Fabric (Data Factory, Power BI with CoPilot, Data Activator, and OneLake) and database integrations Expert-level English communication skills (reading and writing) with the ability to summarize complex concepts into clear, concise language appropriate for senior stakeholders without the requirement of a further review by seniors Ability to perform well under pressure and take critical feedback positively, with an aim to improve Excellent knowledge of MS Office Suite (Word, Excel, Power Point, SharePoint) Ability to work with senior executives of a global brand company in a polished, professional manner with minimum guidance to identify and implement appropriate solutions Preferred : Experience with XML, R and SAS Data Security knowledge Process mining experience Creative visualization skill to interpret data in an innovative way Ability to drive home the why behind within each data story Passion for digitization and automation Curiosity and willingness to try new things Ability to work in a fast-paced environment, and never settle for the status quo Ideally, you’ll also have Credible experience working in a fast-moving, client-driven environment Technologies and Tools Refer the ‘Essentials’ section above What You Can Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment A team which has its foundation in the core values of trust, respect and teaming. The team which focuses on supporting its colleagues to excel in their respective domains and provides avenues to help acquire and demonstrate new skills. Opportunities to work with Global Executive risk management teams on strengthening and monitoring compliance framework What We Offer EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, China, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career. Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next. Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs. EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less

Company Description VB® Group is a global leader in innovation, transformation, and cutting-edge solutions across various industries. With a focus on digital transformation, META technologies, engineering, IT, and EHS digitization, VB® Group supports businesses worldwide in navigating complex challenges in the digital age. Their flagship products, #WisTwin and #360Vista META, are revolutionizing industries by providing real-time data visualization and immersive virtual experiences. Role Description This is a full-time on-site role for a Lead Project Engineer - Mechanical located in Hyderabad at VB® Group. The Lead Project Engineer will be responsible for day-to-day tasks associated with communication, project management, project engineering, project planning, and electrical engineering to drive innovation and operational excellence within the organization. Qualifications Communication and Project Management skills Project Engineering and Project Planning expertise Strong background in Electrical Engineering Experience in leading engineering projects Excellent problem-solving and analytical abilities Bachelor's degree in Engineering or related field Show more Show less

Job Title: Quality Manager – Handwritten Data Entry (Genealogy Project) Location: Vadapalani, Chennai Employment Type: Full-Time Experience: 5+ years Salary: ₹25,000 per month Job Description: We are seeking an experienced and detail-oriented Quality Manager to lead the quality assurance process for a large-scale handwritten data entry project focused on genealogical and historical records . The ideal candidate should have a strong background in quality control for data digitization projects and be proficient in managing multilingual datasets, particularly in Swedish, French, Irish, and English . Key Responsibilities: Develop and implement quality assurance protocols for handwritten document transcription and data entry workflows. Supervise a team of data entry operators and quality analysts across multiple languages. Review and audit transcribed data to ensure accuracy , completeness , and consistency with original records. Collaborate with linguists, historians, and software teams to resolve transcription or interpretation issues. Maintain detailed quality reports, identify error trends, and initiate corrective actions. Train team members on quality expectations, guidelines, and tools. Work with project managers to ensure project deadlines and quality benchmarks are met. Ensure compliance with data privacy and archival standards. Qualifications: Bachelor’s degree in History, Linguistics, Library Science, Information Management, or a related field. 5+ years of experience in data entry quality management, preferably in historical or genealogical data projects. Working knowledge of at least two of the following languages: Swedish, French, Irish, English (reading and comprehension). Proven ability to manage multilingual data quality processes. Strong eye for detail and deep familiarity with transcription challenges in historical handwriting. Proficient in using QA tools and spreadsheet software (e.g., Excel, Google Sheets). Excellent communication and team management skills. Job Types: Full-time, Permanent Pay: From ₹25,000.00 per month Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Application Question(s): What is your Current CTC? What is your Expected CTC? What is your Notice Period? Current Location Education: Bachelor's (Required) Experience: data entry quality management: 5 years (Required) Work Location: In person

About The Team/Practice Area Chemical industries are basic building blocks and critical inputs to the global economy, adding value to natural resources, transforming them into the materials needed by all the downstream industries and end products that we use in our daily life, including automotive, electrical and electronics, consumer goods to name a few. The industry is being disrupted by a range of external factors and mega trends including sustainability, new business models, supply chain constraints and reshoring, digitization, among others, all of which leading to ever changing needs of chemicals and materials that will shape the future of the end products that we consume in the future. The Chemicals and Materials Advisory practice partners with these companies to ideate, evaluate and enable decision making to shape the future portfolio of companies. About The Role Frost & Sullivan is seeking candidates with skills and experience across these solutions, with specific interest in candidates who have applied these skills in one or more segments; e.g. Basic Chemicals, Petrochemicals, Specialty Chemicals, Plastics & Composites, CASE and Construction materials etc. Responsibilities Ø To undertake business-to-business research through telephone interviews and secondary search sources, analyze industry trends and data, and generate client-focused reports, briefings, presentations and other project material. Ø To produce high quality project outputs, including sizing markets, generating forecasts, competitive (market share) information and strategic recommendations for our clients. Required Competencies We’re looking for candidates who - Ø The successful candidate will be a Consulting professional with a thorough understanding of business research and consulting methodologies in the Chemicals & Materials sector and proven success of direct client interaction. Ø Strong verbal and written communication. Ø Excellent trouble shooting skills. Qualification and Experience Ø A degree level education or equivalent in Chemistry, Materials Science, Chemical Engineering, Environmental Science or another related discipline. Ø Thorough understanding of research methodologies and/or strategic marketing. Ø Fluency in written and spoken English language is mandatory. Ø Ability to forge close working relationships with a commercial acumen and analytical mind. Ø A minimum of 3 years in fact-based consulting / market research with focus on complex ad-hoc studies Ø Consultative thinking, focus on delivering the story, not just the data Ø Strong analytical skills with sound understanding of and passion for research and consulting Ø Intercultural competence and experience in working closely with teams in a global matrix organization Ø Proactive thinking Ø Organized, outgoing, and capable of delivering tangible results in a fast paced and creative environment Ø Attentive to details and showing strategic insights in the delivery of research findings Ø Excellent MS Office and MS Powerpoint skills What will make you succeed at Frost & Sullivan? You need to be- Wildly curious and entrepreneurial Committed to customer success A self-starter invested in your future A persuasive communicator Deeply Analytical Excited about Disruptive Trends Benefits A friendly work environment with an ‘open door’ policy A strong career path with growth opportunities. Be part of a global team that strives for excellence, and fosters an Olympic spirit Feed your intellectual curiosity by collaborating across all levels of the company, across the globe Global Recognition - President’s Club & Chairman’s Club Awards Continuous learning and coaching Flexible work policy Annual Wellness Benefit * Attractive Group Medical Benefit" About Frost & Sullivan Frost & Sullivan, the Growth Pipeline Company, has spent more than 60 years partnering with clients to develop transformational growth strategies by focusing on innovation and growth opportunities driven by disruptive technologies, mega trends, emerging markets and new business models. Today, more than ever before, companies must innovate, not only to survive, but thrive in the future. Our Growth Pipeline Management (GPM) system supports clients by identifying and evaluating new growth opportunities and serves as the foundation for continuous growth. This is your opportunity to be part of a revolutionary global team that truly inspires positive global changes by innovating to zero. Learn more about Frost & Sullivan at www.frost.com Show more Show less

Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us . Trial Supplies Manager At Bristol Myers Squibb, we are inspired by a single vision - transforming patients' lives through science. In oncology, hematology, immunology and cardiovascular disease - and one of the most diverse and promising pipelines in the industry - each of our passionate colleagues contribute to innovations that drive meaningful change. We bring a human touch to every treatment we pioneer. Join us and make a difference. Global Clinical Supply Chain (CSC) is an organization within Global Supply Chain (GSC). GSC's vision is to be a patient-centric, integrated supply chain, launching and supplying innovative products that deliver hope to patients through life-changing medicines. The Global Clinical Supply Chain (CSC) organization contributes to this vision by working seamlessly across the enterprise to supply BMS's global portfolio of clinical studies. CSC represents an innovative organizational model, an innovation that enables BMS for a future in which commercial supply chains will be increasingly similar to clinical supply chains due to advances in personalized medicine and targeted therapies. Position Summary Create and maintain supply strategies for all investigational product based on the scientific and regulatory confines of the drug's development with minimal supervision. Roles And Responsibilities Collaborates with internal Global Clinical Supply Chain (GCSC) teams and external Customers and Service Providers, including but not limited to Global Drug Development, Pharmaceutical Development, Product Development Quality (PDQ), External Vendors and Medical to ensure all needs are met. Proactively defines, plans, and communicates the clinical supply chain strategy in support of global clinical studies to promote optimal use and alignment with study and corporate goals. Demonstrates strong knowledge of GCSC processes when presenting at cross-functional meetings. Responsible for identifying and supporting strategies for continuous improvement, both departmental and/or inter-departmental. Influences clinical and development timelines, study design and country selection. Directly responsible for reviewing and providing input to draft clinical protocols, communicating timelines and investigational product strategies to study and cross-functional teams. Develops supply forecasts for studies through evaluation of the clinical development plan and protocol analysis. Monitors inventory and analyzes drug utilization versus forecast taking into account country requirements and logistical timelines. Issues Manufacturing and Packaging/Labeling requests to Clinical Supply Operations (CSO) in alignment with RDSC Master Planning timelines and based on collaboration with Clinical Development team, Chemistry, Manufacturing & Controls (CMC) team and CSO Packaging and Labeling to ensure package design and clinical label for investigational product meet protocol and regulatory requirements. Monitor use date of investigational drug product for assigned protocols. Support use date extension activities, such as generation of Use Date Extension (UDE) memo, and provide feedback to Logistics team to support generation of UDE labels for depots and clinical sites. Ensures timely delivery of quality clinical supplies for all assigned compounds and protocols by collaborating with internal and external sources while taking into account country Regulatory and QP Release requirements. Participates in development, review and approval of Interactive Response Technology (IRT) specifications. Develops investigational product distribution strategies and maintains distribution and supply strategies at depot and site level according to study and IRT requirements. Actively participates in internal Trial Supply Management and Clinical Supply Chain meetings, Study Team meetings, Clinical Supply Matrix Team meetings and any other relevant meetings providing all relevant data and documentation prior to each meeting, highlighting any risks and mitigation strategies. Collaborates with Clinical Supply Strategic Sourcing team to procure commercial drug in alignment with country and clinical study requirements. Attends meetings with vendors and generates purchase requisitions as needed. Actively supports the budget process by maintaining supply and demand estimates for assigned studies in Budget Tool and by regularly reviewing and updating against revised clinical plans. Acts as the main Clinical Supplies contact person for the assigned compound and associated studies, leading communications regarding global supply strategy with study team as appropriate. Supports associated actions stemming from change controls. In collaboration with Compliance, prepare eTMF, CSR appendices and batch listings to support inspection readiness activities. Enters product complaints and deviations in appropriate system and works with PDQ for investigation and resolution. Manages conflicts/issues with internal and external partners and customers. Writing of departmental procedural documents as applicable. Performs other tasks as assigned. Skills and Qualifications Minimum 2 years Pharma industry related experience. Minimum 1 years Clinical Supplies/Development with global experience or equivalent experience. An equivalent combination of education and experience may substitute. Moderate / Strong knowledge of the global drug development process and global regulatory requirements. Proficient and strong analytical skills. Strong communication and negotiation skills. Proficient and strong Project management skills. Strong knowledge of Forecasting and Planning and proficient knowledge of related areas, i.e. Manufacturing, Packaging & Labeling, IVRS, Logistics, Quality, Stability, etc. Proficient knowledge of import / export requirements. Proficient/Strong knowledge of IVRS and CTMS systems. Proficient / Strong knowledge of industry technology. Applies and drives Forecasting and Planning activity as it relates to protocol. Ability to build/drive internal team consensus. Translates broad strategies into specific objectives and action plans. Team and individual leadership (leads courageously). Oral and written communication (fosters open communication). Conflict resolution (manages disagreements). Negotiation (Manages Execution, Results Driven, Analysis of Issues, Effective Speaking, Builds Relationships). Influencing (manages influencing others). Coaching and mentoring (fosters teamwork). Education/Experience/ Licenses/Certifications BA/BS in Science, IT or Business, preferably with focus on IT / Digitization / Supply Chain. Around the world, we are passionate about making an impact on the lives of patients with serious diseases. Empowered to apply our individual talents and diverse perspectives in an inclusive culture, our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as Transforming patients' lives through science™ , every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com . Visit careers.bms.com/ eeo -accessibility to access our complete Equal Employment Opportunity statement. BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters. BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information https //careers.bms.com/california-residents/ Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. 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Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner Show more Show less

Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner Show more Show less

Growth & Development Driving Top Line: Achieving expected sales target on consistent basis. Cascading the channel's strategy and key focus areas for the achievement of set goals. Renewal Ratio: Ensuring budgeted renewal ratio to be achieved by continuous follow up. Stakeholder Management Engage with IMDs in the city / region on a regular basis; share business insights, growth plans and new products / schemes in order to showcase organization credentials as well expand IMD network Inform superior on critical issues / concerns involving other verticals; seek support on resolution Sales Planning Devise month wise strategy and weekly breakdown with the team; identify possible risks and derailers in achievement of the same; drive implementation of steps to tackle the challenges in the best possible way Market Study & Intelligence Gathering To develop adequate market intelligence to acquire business by establishing, positioning the BAGIC brand and growing the brand Excellent inter-personal skills and person expected to have high degree of credibility in the local market. Digitization: Online policy issuance should be promoted by way of training to IMDs and driving them for doing so. Identification and onboarding new channel partner Show more Show less

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Matter. You work in Mondelēz International Digital Services to lead in the development of tools, frameworks and skills that ensure the effective delivery of the experience strategy for a specific process area (which could be in sales, finance, marketing, customer service and logistics, procurement, HR, etc.). You also work with other service operations employees to ensure they are using processes and tools to ensure an impeccable customer experience. How You Will Contribute As a subject matter expert (SME) for processes in your area, you will provide input to capability-building materials and toolkits to ensure adherence to defined processes and to identify opportunities for the development of standard tools, automation, digitization and application for processes in line with group priorities and strategy. In addition, you will monitor key performance indicators to ensure they are aligned to strategic objectives and provide feedback to develop global capability. In this role, you will also audit and manage change controls and keep track of issues and actions to ensure they are addressed on a timely basis. Working with other teams, you will manage issue escalations. As an SME, you not only understand, but keep abreast of industry-wide best practices in your area. What You Will Bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Your process area or capability Knowledge cascading including training others and creating process documentation (for example, standard operating procedures) Key performance indicator reporting Project management Stakeholder management Good communicating and interpersonal skill with judgment and decision-making capability and the ability to articulate ideas, actively listen, and read non-verbal communication Engaging, inspiring, and influencing people Analyzing and synthesizing ideas to draw objective conclusions and to write concise reports Purpose of the Role This role will support the enterprise-wide roll-out of the DocuSign Contract Lifecycle Management (CLM) system and will act as Go-To person for functionality questions as well as functionality trainings. The role holder will need to be an expert of CLM systems, and all functionalities associated to the relevant system and its API's. It will be required for the role incumbent to run reports from the CLM system and drive Continuous Improvements, efficiency and any other benefits for the functions utilizing the CLM system. On a periodic basis the role holder will have to run trainings to ensure increased adoption of the CLM system. Main Responsibilities Go To person for any technology & functionality question on CLM. Hold trainings on a periodic basic. Support Operational Governance with outsourced Support Partner (HCL). Support the enterprise wide roll-out of DocuSign CLM, mostly across Sales. Project Manage some of the migrations & roll-outs across functions / regions / BU's. Go To person to assist the Contract Management Office (CMO) and assisting Buyers / Sales reps to raise legal contracts in CLM. Experiences Required & Role Implications Significant technology expertise in Contract Lifecycle Management (CLM) systems (DocuSign preferred, but also iCertis, Zykus, etc). 4-5 years Industry/technology expertise allowing to quickly build technology API/linkages from various infrastructure technologies into our CLM system. Savvy communication skills to ensure implementation roll-out to MDLZ functions are supported across all stakeholders through adequate communication. Project Management expertise to support CLM roll-out with project management background. Influencer & technology savviness. Functional Competency CLM Technology Expertise, good understanding of what a contract repository can drive. AI expertise, having interacted with AI models & tools. Project management skills. Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer Policy Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo , belVita and LU biscuits; Cadbury Dairy Milk , Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Service Operations (Delivery) Global Business Services Show more Show less

Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions. He/she must be able to identify discrepancies and propose optimal solutions by using a logical, systematic, and sequential methodology. It is vital to be open-minded towards inputs and views from team members and to effectively lead, control, and motivate groups towards company objects. Additionally, he/she must be self-directed, proactive, and seize every opportunity to meet internal and external customer needs and achieve customer satisfaction by effectively auditing processes, implementing best practices and process improvements, and utilizing the frameworks and tools available. Goals and thoughts must be clearly and concisely articulated and conveyed, verbally and in writing, to clients, colleagues, subordinates, and supervisors. APM Roles & responsibilities: As a Quality Control consultant, you will play a pivotal role in ensuring the accuracy and compliance of our KYC processes. The ideal candidate will have extensive experience in KYC operations, a keen eye for detail, and a strong understanding of regulatory requirements. This role is not just about meticulous file reviews; it's about shaping the future of our KYC operations through strategic insights, continuous process improvement, and mentoring the next generation of KYC professionals. If you're driven by a passion for precision, regulatory excellence, and a desire to influence positive change in a dynamic financial landscape, this position offers an unparalleled opportunity to make a lasting impact. Quality Control Conduct thorough reviews of KYC files to ensure accuracy, completeness, and adherence to regulatory standards. Identify discrepancies, inconsistencies, and potential risks, providing detailed feedback to the KYC operations team. Process Improvement Collaborate with the KYC operations team to implement improvements to the KYC processes. Stay abreast of industry best practices and regulatory changes to enhance the quality control framework. Training And Development Provide guidance and training to KYC analysts to improve the overall quality of KYC files. Stay informed about emerging trends and technologies in the KYC domain. Communication Functional & Technical Skills: Communicate effectively with cross-functional teams, highlighting quality control findings and proposing corrective actions. Liaise with compliance and risk management teams to address and mitigate potential issues. Qualifications Bachelor's degree in Finance, Business, or a related field. Minimum of 6-8 years of hands-on experience in KYC operations within the financial industry. In-depth knowledge of KYC regulations, AML (Anti-Money Laundering), and CDD (Customer Due Diligence) processes. Strong analytical skills with the ability to identify patterns and anomalies. Excellent articulation and interpersonal skills. Proficient in MS Office Suite and basic data analysis tools (e.g., Excel). Preferred Qualifications Professional certification in AML or KYC (e.g., CAMS, CFE). Experience with quality control tools and methodologies. Familiarity with global KYC requirements and standards. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. To know more about us, visit https://eclerx.com eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law At eClerx, we value diversity and are committed to creating an inclusive environment for all employees. We encourage applications from all qualified individuals, regardless of race, ethnicity, gender, gender identity or expression, sexual orientation, age, disability, religion, or any other characteristic protected by law. We believe that diverse perspectives strengthen our team and enhance our ability to serve our clients effectively. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

We are #hiring! Position: Senior Manager-IT Organisation: A Leading NGO Experience: 5-7 yrs preferably in IT sector Qualification: Graduate in IT/Computer science or related fields CTC: 12 LPA Location: Mumbai Job Description Plan and execute technology strategies aligned with organizational objectives Lead and manage core IT infrastructure including servers, network security, data backups, firewalls, and related support services Oversee IT operations across multiple centers including hardware/software implementation, system troubleshooting, vendor management, and audits Drive digitization projects, implement innovative tech solutions (AI tools, biometric systems, etc.), and ensure staff training and adoption Ensure timely reporting, conduct quarterly site visits for system reviews, and maintain robust documentation and compliance Manage IT staff, allocate resources effectively, and foster a high-performing and service-oriented team culture. Job Requirements Graduate in IT/Computer Science or related discipline 5–7 years of progressive experience in IT leadership, preferably in multi-location or NGO/social sector environments. Strong technical proficiency in hardware, software, networking, and emerging technologies including AI Excellent communication and interpersonal skills; fluency in Hindi, Marathi or a local language is essential Show more Show less

Job Description What We Do At Goldman Sachs, our Engineers don’t just make things – we make things possible. Change the world by connecting people and capital with ideas. Solve the most challenging and pressing engineering problems for our clients. Join our engineering teams that build massively scalable software and systems, architect low latency infrastructure solutions, proactively guard against cyber threats, and leverage machine learning alongside financial engineering to continuously turn data into action. Create new businesses, transform finance, and explore a world of opportunity at the speed of markets. Engineering, which is comprised of our Technology Division and global strategists groups, is at the critical center of our business, and our dynamic environment requires innovative strategic thinking and immediate, real solutions. Want to push the limit of digital possibilities? Start here. Who We Look For Goldman Sachs Engineers are innovators and problem-solvers, building solutions in risk management, big data, mobile and more. We look for creative collaborators who evolve, adapt to change and thrive in a fast-paced global environment. YOUR IMPACT The Digitization & Workflow Engineering team builds world-class technology solutions for automating all kinds of critical business processes across Goldman Sachs. Our platforms manage millions of tasks and business decisions and run tens of thousands of workflows daily to guarantee that vital business operations run on time. Responsibilities And Qualifications HOW YOU WILL FULFILL YOUR POTENTIAL Build world-class technology solutions delivering enterprise-scale technology in real time at huge scale. Be part of our continual drive to innovate and uplift our platforms to take advantage of new technologies (such as machine learning, cloud platforms) Learn from a motivated and dedicated global team who are dedicated to coaching and mentoring the next generation of technology experts and leaders. Partner with engineering and business teams across the firm to use the power of the Workflow platform to solve their business problems in a powerful and elegant way. Responsibilities Risk Management Own the Tech Risk-driven book of work for Core, including analysis, estimation, project management and stakeholder management. BCP / Disaster Recovery Work with Application SMEs on any BCP/Disaster Recovery requirements and planning BCP Co-ordinator for Core platform manual BCP and Disaster Recovery testing Incident Management Play an active role in incident management (commander or comms lead), including stakeholder management Ensure adherence to Incident Management policies and processes Ensure an MVP PM is completed for all incidents Represent Core in the D&W Engineering Operational Meeting Track incident action items and work with Core Team Lead to prioritise implementation Release Management Review Pre-mortems, identify areas for release management process improvement Co-ordinate large release cycles where significant co-ordination between ABO, clients, other stakeholders is required Ensure adherence to Change Management policies Operational Excellence Work with ABO to review alerts and drive up automation or work with Core Pod Lead to prioritise implementation Improve Engineering Excellence (EE) dashboard metrics SLO/SLI Be an SME in the SLIs of the platform and the SRE tools we use Monitor SLO performance Detect gaps in SLIs / monitoring / alerts as part of incident management Engage with SRE Engineering to understand their evolving offering to ensure we are leveraging all tooling that would be useful to us. Provide feedback and requirements from the Core Pod to influence SRE roadmap and priorities. Cloud Infrastructure Play an active role in our Cloud Strategy Work with Application SMEs to optimize Cloud usage and facilitate Cloud migrations Skills And Experience We Are Looking For Multiple roles across experience levels are available. Basic Qualifications Experience or interest in supporting mission critical and highly available systems Experience of end-to-end design and implementation of software products Team player, eager to work in a regional agile/scrum pod within a global organization. Analytical mindset, creativity and commercial focus to deliver optimal solutions for the business. Experience with relational databases (e.g. SQL, Postgres, Aurora) and non-relational databases (e.g. Mongo, Elasticsearch) Runtime containers (e.g. Docker, Kubernetes, Podman) Experience with AWS cloud computing services Distributed cache platforms (e.g. Geode) and messaging systems (e.g. Kafka) Familiar with CI/CD, DevOps, and SRE principles Strong oral and written communication skills About Goldman Sachs At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world. We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers. We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html © The Goldman Sachs Group, Inc., 2023. All rights reserved. Goldman Sachs is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, veterans status, disability, or any other characteristic protected by applicable law. Show more Show less

Job Description Roles & Responsibilities The Analyst will work on back-office and middle-office processes for financial institutions, handling various stages of the client/product lifecycle across KYC, reference data management, legal docs, loans, portfolio reconciliation, document capture, system reconciliation, pre and post settlements, brokerage functions, drafting, trade support, corporate actions, tax operations, and more. Responsibilities also include data capture, cataloging, data processing, system inputs and updates, reconciliations, settlements, and fund transfers. The role involves preparing reports using MS Excel and may require external interaction with agents/counterparties/clients to resolve process-related queries and discrepancies via phone or email. Key Responsibilities Include Identifying and escalating risks, promptly reporting outstanding issues to clients. Performing various trade support activities across the Trade Lifecycle, such as Trade Confirmation matching, Trade Pre-Settlements support, Front office to back-office reconciliation of trade positions, report generation, and settlements of cash flows from trading events (e.g., Interest or Premium). Handling operations of Syndicated Loans and Corporate action setup and operations. Managing other capital market operational tasks beyond Trade Lifecycle support, including Reference Data support and Regulatory reporting (Swaps Data Repository, SDR, Know Your Customer (KYC), various front-office and back-office reconciliations). Learning and mastering various financial products, including Equity Securities and Derivatives, Interest Rates Swaps, FX Spot, Options, Futures, Credit Derivatives Swaps, Commodities Derivatives, and Fixed Income products (e.g., Corporate and Treasury Bonds). Qualification and Skills Bachelor’s Degree (B.Com, BBA, BBM, BCA) / Master’s Degree (M.Com, MBA, PGDM). 0 to 2 years of experience in investment banking operations involving projects, people, process, and client management. Basic knowledge of finance, trade lifecycle, investment banking, and derivatives. Strong logical and quantitative abilities to derive insights from data. Excellent time management skills and ability to resolve issues promptly. Proficiency in planning, organizing, and time management. About Us eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx Financial Markets offers consulting, technological innovation, and process management expertise to uniquely solve operational challenges for financial organizations worldwide. With nearly two decades of industry experience, complemented by smart automation and robotics, our team of experts delivers holistic solutions across the trade lifecycle, change management, data analytics, compliance, cash securities operations, document digitization and generation, and outreach. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. About The Team eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience. eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law. Show more Show less

Company Description TEBillion provides technology-driven solutions that optimize business processes through automation, digitization, and integration. Our premier product, TEB Apps, is a business automation and CRM software designed to maximize conversion rates, accelerate growth, and boost revenue. Role Description This is a full-time, on-site role for a Senior Customer Support Executive, located in Mumbai. The Senior Customer Support Executive will handle day-to-day tasks including providing customer support, ensuring customer satisfaction, managing online support services, and delivering exceptional customer service. Desired Profile Required: · 3+ years of experience in Customer Support /Account management · Understanding about ERP/CRM software products · Knowledge on Product demonstration and providing training to the end users. · Expert in handling customer queries · Good to have knowledge on Cloud / SAAS base application · Should be quality focused · Excellent verbal and written communication skills · Must have strong conceptual knowledge · Must be customer centric, confident and patient. · Ready to travel interstate and intercity Key Roles & Responsibilities: · In-house Product Subject Matter Expert · Responsible for internal and external product training · Providing application support to the end-users. · Performing Manual functional and regression testing of features before release · Diagnose, analyse and solve client queries/issues. · Responsible for product roll out to customer · Manage customer expectations and wish lists · Product user acceptance sign off · Responsible for working with teams, vendors and other business partners. · Responsible for Customer service and support team Office No: - “Ardent House”, Office No 1-2-3, Next to Udyog Bhavan, Sonawala Road, Goregaon East, Mumbai – 400063. Show more Show less

Job Requirements Job Requirements Role/Job Title: Assistant Customer Service Manager Business: Retail Banking Function/ Department: Rural Banking Place of work: Rural Locations Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Roles & Responsibilities Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures Responsible for branch operations and service delivery to the customers of a designated branch in our rural network. Data entry of application forms, creation of customer IDs, accounts, etc. File / document checking including KYC checking, application forms and loan document verification Handling cash and clearing transactions Maintaining good audit rating for the branch Work towards ensuring best in class service delivery at the branch for external and internal customers Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs Employ tools such as automation and digitization to increase process efficiency Key Success Metrics TAT, operational efficiency, Cost optimization, error percentage, quality of processing compliance, compliance. Show more Show less