Digital Success Manager - Digital Advisory

Siemens

4 - 9 years

5 - 10 Lacs

Bengaluru Karnataka India

Posted:14 hours ago| Platform: Foundit logo

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Skills Required

business process management Business Analyst generative AI Customer Success Management

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for Digital Success Manager

Forge Trustful Partnerships- You'll be the bridge between Business Lines and the latest tech domains, fostering trustful relationships and understanding their needs deeply to craft tailored solutions.
Be the Digital Pathfinder- In the dynamic landscape of the Americas region, you'll be the scout, identifying opportunities where digital solutions can make a real impact and drive value.
Shape the Future- With your proactive mindset, you'll not just identify opportunities but also mold them into tangible projects, providing structure and vision through project proposals.
Lead Implementation - Dive into the heart of projects, defining implementation strategies that involve all stakeholders, both internal and external, ensuring not just technical feasibility but also innovation.
Champion Customer Success - Your dedication extends beyond project delivery. You'll be the voice of our customers within the organization, ensuring their success and satisfaction throughout the engagement.
Architect the Next Generation - Guide the development of new solutions and services, leveraging the latest technologies like Generative AI, and ensuring they seamlessly integrate with our existing tech ecosystem, including AWS, Mendix, ServiceNow, and more.
Drive Stakeholder Alignment - Collaborate closely with management across all Digital Solutions Domains, HQ, and the Americas region, facilitating alignment and ensuring everyone is on board with our digital journey.

You'd describe yourself as

You have a successfully completed university degree in Computer Science, Business Administration and Management or other equivalent disciplines and at least 4+ years of experience in a corporate environment.
You have experience providing your input as a Business Analyst including innovative technologies such as process mining and AI.
With your customer facing skills and experience in Customer Success Management, ideally gained within a partner/consulting organization, you inspire your peers for new technologies and processes.
You have strong experience and knowledge in technology domains such as generative AI, business process management, RPA and low code platforms is of advantage.
You have a good understanding of data analytics.
You have strong experience with market-leading technical solutions (e.g. AWS, Celonis, Mendix, SNOW).
You can multitask in a fast-changing environment and bring high-energy, you have analytical thinking and project management ability (Agile delivery, SCRUM, ).
You have strong verbal and written communication skills with customers, stakeholders, and technical teams in English.

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