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Digital Network & Security - SME (NS1)

Digital Network & Security - SME (NS1)

7 - 12 years

|

7 - 12 Lacs

Bengaluru Karnataka India

Posted:2 days ago| Platform: Foundit logo

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Skills Required

Scripting Automation Clustering Fundamentals

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

Proactively monitor logs and investigate system issues across Windows, VMware, and Hyper-V platforms
Implement restoration and resolution steps using known error databases (KEDB), documenting all actions and outcomes
Escalate unresolved or unknown issues to L3 SMEs, and coordinate with third-party vendors for resolution
Ensure full compliance with process protocols, document ticket progress, and monitor SLA adherence

Job Requirements:

Bachelor's degree in Engineering or Science (UG); Postgraduate degree preferred
Certifications: OS 201, Windows Server Administration, VMware 201, Virtualization Fundamentals
Experience with kernel patching, system troubleshooting, and DB storage integration
Proficient in scripting for automation and performance monitoring tasks

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