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5.0 - 10.0 years
5 - 11 Lacs
Hyderabad, Telangana, India
On-site
Minimum qualifications: Bachelor's degree in Business, Logistics, Operations, Engineering, a related field, or equivalent practical experience. 5 years of experience managing warehousing and supply chain operations. 5 years of experience working, supervising, and managing third-party logistics relationships. Preferred qualifications: MBA or Master's degree. Six Sigma, COPC, or LEAN certification (or other similar operations coursework). 3 years of experience analyzing data and generating business insights in order to guide business decisions. 3 years of experience in managing vendors and extended workforce providers. Experience using tech and analytics tools, with knowledge on SQL. Responsibilities Lead operations, inspire vendor teams, enable ecosystems of vendors/partner teams and support specialists to deliver exceptional customer experiences. Optimize and maintain processes, ensuring comprehensive training and resources, enable processes like Business Continuity Plan (BCP), agent quality, compliance, tools, Subject Matter Expert (SME), and training creation/delivery management. Manage vendor selection, forecasting, resources, and budget, and support vendor partners by communicating and engaging with Google stakeholders and acting as a point of escalation in dispute management. Drive impact through efficiency, reduced effort, positive interactions, deliver KPIs, maintain infrastructure, and secure budgets, collaborate with stakeholders, support vendors, and advocate for operational needs. Collaborate with cross-functional stakeholders and manage multiple strategic relationships across global vendor management teams, Sourcing teams, Strategy and Operations, Tools and Automation, HR, Legal, and Finance.
Posted 3 days ago
4.0 - 9.0 years
4 - 9 Lacs
Mohali, Punjab, India
On-site
Develop and execute comprehensive IT services content strategies that encompass various digital platforms aligned with brand principles Create high-quality and engaging content, including website landing page, articles, blog posts, social media content, videos, infographics, and more. Collaborate with the marketing team to ensure that content aligns with overarching brand and communication goals. Write, edit, and proofread content to ensure accuracy, consistency, and adherence to the company s tone and voice. Apply your expertise in mass communication to develop compelling narratives and messaging strategies that resonate with target audiences Stay up-to-date with industry trends and content consumption habits to ensure that our content remains relevant and appealing on digital platforms. Leverage SEO best practices to optimize content for search engines and enhance discoverability. Coordinate with designers, videographers, and other team members to create visually appealing and impactful content. Develop and manage a content calendar to maintain a consistent publishing social media schedule. Analyze content performance metrics to refine strategies and improve engagement. Monitor industry trends and emerging communication technologies to identify new opportunities for engagement. Assist in crafting and disseminating press releases and other mass communication materials. Collaborate with internal and external stakeholders to ensure consistent messaging across all communication channels. Required Skill Set and Experience Bachelor s degree in English, Communications, Marketing, or related field Proven experience as a copywriter in an IT agency or similar environment. Exceptional writing, editing, and proofreading skills with a keen eye for detail. Portfolio showcasing a range of writing samples across different mediums and industries. Excellent communication and interpersonal skills. A passion for advertising, marketing, and storytelling
Posted 2 months ago
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