Job Title: Digital Marketing Executive / Senior Executive Position Summary The Digital Marketing Executive / Senior Executive will be responsible for planning, implementing, and managing the hospital s online marketing strategy to promote healthcare services, enhance patient engagement, and strengthen the hospital s brand presence. This role involves overseeing all digital channels, ensuring effective campaigns, and
DIGITAL MARKETING EXECUTIVE / SENIOR EXECUTIVE smclife
Job Title: Digital Marketing Executive / Senior Executive
Position Summary
The Digital Marketing Executive / Senior Executive will be responsible for planning, implementing, and managing the hospital s online marketing strategy to promote healthcare services, enhance patient engagement, and strengthen the hospital s brand presence. This role involves overseeing all digital channels, ensuring effective campaigns, and tracking performance to achieve business and community health objectives.
Key Responsibilities
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Digital Strategy & Planning
- Develop and execute a comprehensive digital marketing strategy aligned with the hospital s goals.
- Identify target audiences for various hospital services and create targeted campaigns.
- Plan annual and monthly digital marketing calendars in coordination with hospital departments.
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Website & SEO Management
- Oversee hospital website design, content updates, and user experience.
- Implement SEO best practices to improve search rankings for healthcare services.
- Ensure accurate and up-to-date information on doctors, departments, and services.
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Social Media Management
- Manage official hospital social media accounts (Facebook, Instagram, LinkedIn, YouTube, etc.).
- Create engaging, informative, and compliant posts (health tips, doctor talks, patient stories, event highlights).
- Monitor and respond to patient queries and feedback on digital platforms.
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Paid Advertising & Campaigns
- Plan and run Google Ads, Meta Ads, and other paid campaigns to promote hospital services and events.
- Optimize campaigns for maximum ROI and patient inquiries.
- Track performance metrics and prepare monthly reports.
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Content Creation & Marketing
- Coordinate with doctors, staff, and designers for blogs, videos, infographics, and educational materials.
- Ensure all content follows healthcare marketing compliance, ethical guidelines, and patient confidentiality norms.
- Create campaigns for awareness days (World Heart Day, Breast Cancer Awareness Month, etc.).
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Email & WhatsApp Marketing
- Develop patient engagement campaigns (appointment reminders, health packages, newsletters).
- Maintain segmented patient databases for targeted outreach.
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Analytics & Reporting
- Track, analyze, and report on campaign performance using Google Analytics, social media insights, and other tools.
- Provide recommendations for improvement based on data-driven insights.
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Compliance & Branding
- Ensure marketing activities comply with healthcare advertising regulations and hospital branding guidelines.
- Safeguard patient privacy in all communications (HIPAA or local equivalents).
Qualifications & Skills
Education:
- Bachelor s degree in Marketing, Communications, or a related field (MBA in Marketing preferred).
Experience:
- 5 10 years of experience in digital marketing, preferably in the healthcare/hospital industry.
- Proven track record in managing social media, SEO, Google Ads, and content marketing.
Technical Skills:
- Proficiency in Google Ads, Meta Business Suite, SEO tools (SEMrush, Ahrefs, Google Search Console).
- Knowledge of CMS platforms (WordPress, Drupal).
- Familiarity with email marketing tools (Mailchimp, Sendinblue) and WhatsApp marketing platforms.
Soft Skills:
- Strong communication and storytelling skills.
- Analytical mindset and problem-solving ability.
- Ability to work with cross-functional teams and manage multiple projects.
Key Performance Indicators (KPIs)
- Increase in website traffic & online inquiries.
- Growth in social media engagement & followers.
- Lead conversion rates from digital campaigns.
- ROI on paid advertising.
- Patient feedback and satisfaction on digital touchpoints.