Digital Marketing Executive / Senior Executive

5 - 10 years

7 - 12 Lacs

Posted:None| Platform: Naukri logo

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Job Description

Job Title: Digital Marketing Executive / Senior Executive Position Summary The Digital Marketing Executive / Senior Executive will be responsible for planning, implementing, and managing the hospital s online marketing strategy to promote healthcare services, enhance patient engagement, and strengthen the hospital s brand presence. This role involves overseeing all digital channels, ensuring effective campaigns, and
DIGITAL MARKETING EXECUTIVE / SENIOR EXECUTIVE smclife

Job Title: Digital Marketing Executive / Senior Executive

Position Summary

The Digital Marketing Executive / Senior Executive will be responsible for planning, implementing, and managing the hospital s online marketing strategy to promote healthcare services, enhance patient engagement, and strengthen the hospital s brand presence. This role involves overseeing all digital channels, ensuring effective campaigns, and tracking performance to achieve business and community health objectives.

Key Responsibilities

  1. Digital Strategy & Planning

  • Develop and execute a comprehensive digital marketing strategy aligned with the hospital s goals.
  • Identify target audiences for various hospital services and create targeted campaigns.
  • Plan annual and monthly digital marketing calendars in coordination with hospital departments.
  1. Website & SEO Management

  • Oversee hospital website design, content updates, and user experience.
  • Implement SEO best practices to improve search rankings for healthcare services.
  • Ensure accurate and up-to-date information on doctors, departments, and services.
  1. Social Media Management

  • Manage official hospital social media accounts (Facebook, Instagram, LinkedIn, YouTube, etc.).
  • Create engaging, informative, and compliant posts (health tips, doctor talks, patient stories, event highlights).
  • Monitor and respond to patient queries and feedback on digital platforms.
  1. Paid Advertising & Campaigns

  • Plan and run Google Ads, Meta Ads, and other paid campaigns to promote hospital services and events.
  • Optimize campaigns for maximum ROI and patient inquiries.
  • Track performance metrics and prepare monthly reports.
  1. Content Creation & Marketing

  • Coordinate with doctors, staff, and designers for blogs, videos, infographics, and educational materials.
  • Ensure all content follows healthcare marketing compliance, ethical guidelines, and patient confidentiality norms.
  • Create campaigns for awareness days (World Heart Day, Breast Cancer Awareness Month, etc.).
  1. Email & WhatsApp Marketing

  • Develop patient engagement campaigns (appointment reminders, health packages, newsletters).
  • Maintain segmented patient databases for targeted outreach.
  1. Analytics & Reporting

  • Track, analyze, and report on campaign performance using Google Analytics, social media insights, and other tools.
  • Provide recommendations for improvement based on data-driven insights.
  1. Compliance & Branding

  • Ensure marketing activities comply with healthcare advertising regulations and hospital branding guidelines.
  • Safeguard patient privacy in all communications (HIPAA or local equivalents).

Qualifications & Skills

Education:

  • Bachelor s degree in Marketing, Communications, or a related field (MBA in Marketing preferred).

Experience:

  • 5 10 years of experience in digital marketing, preferably in the healthcare/hospital industry.
  • Proven track record in managing social media, SEO, Google Ads, and content marketing.

Technical Skills:

  • Proficiency in Google Ads, Meta Business Suite, SEO tools (SEMrush, Ahrefs, Google Search Console).
  • Knowledge of CMS platforms (WordPress, Drupal).
  • Familiarity with email marketing tools (Mailchimp, Sendinblue) and WhatsApp marketing platforms.

Soft Skills:

  • Strong communication and storytelling skills.
  • Analytical mindset and problem-solving ability.
  • Ability to work with cross-functional teams and manage multiple projects.

Key Performance Indicators (KPIs)

  • Increase in website traffic & online inquiries.
  • Growth in social media engagement & followers.
  • Lead conversion rates from digital campaigns.
  • ROI on paid advertising.
  • Patient feedback and satisfaction on digital touchpoints.

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Srikamatchi Medical Centre logo
Srikamatchi Medical Centre

Healthcare

Chennai

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