Job Title: Customer Relationship Manager Location: Noida, Sector 11 Job Type: Full-Time About Digital Dhanu Private Limited: Digital Dhanu Private Limited is a global digital marketing agency based in Noida, Sector 11. Our services include GMB SEO, website development, Google Ads, Meta Ads, WhatsApp marketing, Digital Ecosystem creation. We are committed to helping businesses grow by delivering tailored digital solutions with impactful results. Job Description: We are seeking a Customer Relationship Manager (CRM) to enhance client relationships by efficiently managing customer queries with support from our internal technical team. The CRM will serve as the primary point of contact for clients, ensuring timely responses and effective solutions. This role is vital to maintaining client satisfaction and supporting clients in achieving their digital marketing goals. We welcome both experienced candidates and freshers who are eager to learn and grow in a dynamic environment. Key Responsibilities:· · Act as the main point of contact for customer inquiries and support needs. · Work with the internal technical team to resolve client issues promptly and efficiently. · Track and manage customer interactions, ensuring timely follow-ups. · Maintain accurate records of client interactions and feedback. · Identify ways to improve client satisfaction and overall service quality. · Provide client feedback to the technical and management teams for continuous improvement. · Build and maintain positive client relationships to foster long-term satisfaction. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field. · Strong communication and interpersonal skills for effective client interaction. · Excellent problem-solving skills and a customer-oriented approach. · Ability to prioritize tasks and manage multiple client accounts. · Excellent English speaking to deal with high-value clients Preferred Qualifications: · Experience or knowledge in digital marketing or tech-focused customer service. · Familiarity with digital marketing services such as SEO, Ads management, and web development. What We Offer:· Competitive salary with performance-based incentives. · Training and growth opportunities for freshers and experienced professionals alike. · A collaborative and supportive work environment.
We are seeking a proactive and organized Sales Coordinator to support our sales team by scheduling client meetings, managing calendars, and ensuring smooth coordination between clients and sales representatives. This role is key in maintaining excellent client communication and helping the sales team stay focused on closing deals. Key Responsibilities: Coordinate and schedule appointments and meetings between clients and sales team members. Manage calendars for sales representatives, ensuring optimal scheduling and avoiding conflicts. Communicate with clients via phone, email, or messaging platforms to confirm meeting times, locations (or virtual links), and follow-ups. Prepare and send meeting reminders, agendas, and related documents before appointments. Update and maintain the CRM system with appointment details and client information. Follow up with clients post-meetings to gather feedback or schedule additional appointments. Collaborate with internal departments (marketing, operations) to ensure sales reps are well-prepared for meetings. Assist in generating reports on meetings scheduled, cancellations, and follow-ups. Provide general administrative support to the sales team as needed. Applicant must have their own laptop
Job Title: Customer Relationship Manager (CRM) Location: Noida, Sector 11 Job Type: Full-Time About Digital Dhanu Private Limited: Digital Dhanu Private Limited is a global digital marketing agency based in Noida, Sector 11. Our services include website development, GMB SEO, lead generation, Google Ads, Meta Ads, WhatsApp marketing, Digital Ecosystem creation, and training for GMB and Google Ads. We are committed to helping businesses grow by delivering tailored digital solutions with impactful results. Job Description: We are seeking a Customer Relationship Manager (CRM) to enhance client relationships by efficiently managing customer queries with support from our internal technical team. The CRM will serve as the primary point of contact for clients, ensuring timely responses and effective solutions. This role is vital to maintaining client satisfaction and supporting clients in achieving their digital marketing goals. We welcome both experienced candidates and freshers who are eager to learn and grow in a dynamic environment. Key Responsibilities: · Act as the main point of contact for customer inquiries and support needs. · Work with the internal technical team to resolve client issues promptly and efficiently. · Track and manage customer interactions, ensuring timely follow-ups. · Maintain accurate records of client interactions and feedback. · Identify ways to improve client satisfaction and overall service quality. · Provide client feedback to the technical and management teams for continuous improvement. · Build and maintain positive client relationships to foster long-term satisfaction. Qualifications: · Bachelor’s degree in Business, Marketing, or a related field. · Strong communication and interpersonal skills for effective client interaction. · Excellent problem-solving skills and a customer-oriented approach. · Ability to prioritize tasks and manage multiple client accounts. · Excellent English speaking to deal with high-value clients Preferred Qualifications: · Experience or knowledge in digital marketing or tech-focused customer service. · Familiarity with digital marketing services such as SEO, Ads management, and web development. What We Offer: · Competitive salary with performance-based incentives. · Training and growth opportunities for freshers and experienced professionals alike. · A collaborative and supportive work environment. How to Apply: Please submit your resume and a cover letter detailing your interest in customer relationship management and relevant skills. HR@Digitaldhanu.com Job Types: Full-time, Permanent, Fresher Pay: ₹8,000.00 - ₹25,000.00 per month Benefits: Internet reimbursement Provident Fund Work Location: In person Speak with the employer +91 9220772228
We are seeking a proactive, people-oriented Customer Relationship Manager (CRM) to build and maintain strong relationships with our clients. The CRM will act as the primary point of contact for customers, ensuring their satisfaction, resolving issues efficiently, and identifying opportunities for account growth or improved service delivery. Key Responsibilities: Develop and maintain strong, long-term relationships with customers. Ensure timely and successful delivery of products/services according to customer needs and objectives. Address customer concerns and complaints promptly and professionally. Coordinate with internal teams to resolve issues and improve the customer experience. Monitor customer satisfaction and loyalty through feedback, surveys, and touchpoints. Implement strategies to improve retention and reduce churn. Maintain detailed records of customer interactions and transactions. Generate regular reports on customer activity, satisfaction, and growth opportunities. Communicate client feedback and suggest improvements to management. Excellent interpersonal and communication skills Ability to multitask, prioritize, and manage time effectively
We are seeking a skilled and creative WordPress Website Developer to design, develop, and maintain responsive, high-performing websites. The ideal candidate will have a strong understanding of WordPress CMS, front-end and back-end development, and best practices in web performance, SEO, and security. Key Responsibilities Design, develop, and maintain websites using WordPress (themes, plugins, and custom code). Convert design mockups or wireframes into fully functional web pages. Customize and optimize existing WordPress themes and plugins. Ensure website performance, security, and responsiveness across all devices. Implement SEO best practices, analytics tracking, and performance optimization. Integrate third-party APIs and services as required. Troubleshoot and resolve website issues or bugs. Collaborate with designers, content creators, and marketing teams to meet project goals. Maintain website backups, updates, and server configurations. Stay updated on the latest web development trends, technologies, and WordPress updates. Required Skills and Qualifications Proven experience as a WordPress Developer (portfolio or examples of past work required). Proficiency in HTML5, CSS3, PHP, and MySQL. Strong understanding of WordPress themes, plugins, and custom post types. Experience with page builders (Elementor, WPBakery, Divi, etc.). Familiarity with version control systems (Git) and web hosting management. Knowledge of SEO principles and website optimization techniques. strong problem-solving skills and attention to detail. Excellent communication and teamwork skills.
The Sales Coordinator supports the sales team by managing administrative tasks, coordinating with internal departments, and ensuring a smooth flow of information between customers and the company. This role plays a key part in maintaining customer satisfaction, processing orders, and supporting overall sales operations. Key Responsibilities Assist the sales team with day-to-day administrative tasks and sales activities Process sales orders accurately and coordinate with logistics, finance, and inventory teams Maintain and update customer information in the CRM system Track sales performance, generate reports, and provide insights to management Serve as a primary point of contact for customer inquiries and follow-ups Serve as a primary point of contact for customer inquiries and follow-ups Coordinate sales meetings, schedules, and communication Support marketing campaigns, promotional activities, and events when needed Ensure timely delivery of products/services by coordinating with internal teams Resolve issues related to orders, deliveries, pricing, or customer concerns Monitor inventory levels and collaborate with the supply chain team Assist in preparing sales forecasts and analyzing sales trends
We are looking for a highly motivated SEO Executive to join our team and help improve our website’s visibility, search rankings, and overall organic performance. The ideal candidate will have strong analytical skills, hands-on experience with SEO tools, and an understanding of current search engine algorithms and best practices. Job Description: SEO Executive Position Overview We are looking for a highly motivated SEO Executive to join our team and help improve our website’s visibility, search rankings, and overall organic performance. The ideal candidate will have strong analytical skills, hands-on experience with SEO tools, and an understanding of current search engine algorithms and best practices. Key Responsibilities On-Page keyword research using tools such as Google Keyword Planner, Ahrefs, SEMrush, or Uber suggest. Optimize website content, meta tags, headings, URLs, and internal links. Improve website structure, navigation, and user experience for better crawlability. Optimize existing content and collaborate with content writers for SEO-friendly writing. Off-Page SEOExecute link-building strategies including outreach, guest posting, and acquiring high-quality backlinks. Manage submissions such as directories, classifieds, and bookmarking. Monitor backlink profile and disavow harmful links. Technical SEO Conduct regular website audits to identify and resolve technical issues. Optimize page speed, Core Web Vitals, XML sitemaps, robots.txt, and schema markup. Ensure mobile-friendliness and proper indexing of pages. Analytics & Reporting Track website performance using Google Analytics, Google Search Console, and SEO tools. Prepare weekly/monthly performance reports. Analyze competitor strategies and recommend improvements.
A Sales Coordinator plays a crucial role in supporting the overall sales operations of an organization. This position serves as the backbone of the sales department by managing administrative tasks, coordinating communication between clients and internal teams, and ensuring the smooth execution of sales-related activities. One of the most important aspects of this role includes scheduling meetings with clients, maintaining accurate sales records, and updating sales data across various systems to ensure the team has real-time information for decision-making. The Sales Coordinator ensures that the sales team can focus on building relThis includes: Communicating with clients through phone, email, or messaging platforms to propose and confirm meeting times. Coordinating with the sales team to understand their availability, priorities, and workload before scheduling appointments. Ensuring that meeting agendas, presentation materials, and necessary documents are prepared in advance. Job Type: Full-time Pay: ₹8,000.00 - ₹25,000.00 per month Work Location: In person
A Sales Coordinator plays a crucial role in supporting the overall sales operations of an organization. This position serves as the backbone of the sales department by managing administrative tasks, coordinating communication between clients and internal teams, and ensuring the smooth execution of sales-related activities. One of the most important aspects of this role includes scheduling meetings with clients, maintaining accurate sales records, and updating sales data across various systems to ensure the team has real-time information for decision-making. The Sales Coordinator ensures that the sales team can focus on building relThis includes: Communicating with clients through phone, email, or messaging platforms to propose and confirm meeting times. Coordinating with the sales team to understand their availability, priorities, and workload before scheduling appointments. Ensuring that meeting agendas, presentation materials, and necessary documents are prepared in advance. Job Type: Full-time Pay: ₹8,000.00 - ₹25,000.00 per month Work Location: In person
The CRM Executive is responsible for managing customer relationships, ensuring timely follow-ups, and maintaining smooth coordination between the sales team and clients. The role focuses on tracking leads, updating CRM systems, and supporting sales activities to improve customer satisfaction and conversion rates. Key Roles & Responsibilities Client Follow-ups Conduct regular follow-ups with prospective and existing clients via calls, emails, or messages. Track client inquiries, feedback, and requirements in the CRM system. Ensure timely responses to client queries and escalate issues when required. Sales Team Coordination Act as a bridge between the sales team and clients to ensure clear communication. Share client updates, follow-up status, and feedback with the sales team. Support the sales team by scheduling meetings, demos, and calls with clients. Customer Relationship Management Build and maintain strong, long-term relationships with clients. Ensure a smooth customer experience from inquiry to closure and post-sales support. Skills & Qualifications Strong communication and interpersonal skills. Good organizational and follow-up abilities. Ability to coordinate with multiple teams efficiently.
The Sales Coordinator supports the sales team by managing client communications, scheduling virtual meetings, and ensuring timely follow-ups. This role is key to maintaining smooth coordination between clients and the sales team, helping drive conversions and strong client relationships. Key Roles & Responsibilities Schedule and coordinate virtual meetings (Zoom, Google Meet, Teams, etc.) between clients and the sales team Confirm meeting details with clients and internal team members Send calendar invites, meeting links, reminders, and follow-up messages Track leads and client interactions in CRM or internal tracking systems Follow up with prospects and existing clients after meetings via email or phone Assist sales team with pre-meeting preparation and post-meeting documentation Maintain accurate records of meetings, discussions, and next steps Coordinate with marketing and sales teams to ensure timely communication Handle basic client inquiries and route them to the appropriate team member Support sales reporting and pipeline updates as needed Required Skills & Qualifications Excellent communication and coordination skills Strong organizational and time-management abilities Familiarity with virtual meeting tools and email platforms Basic understanding of sales processes and digital marketing services Proficiency in MS Office / Google Workspace Ability to follow up consistently and professionally Attention to detail and ability to multitask