Digital Content Management Associate

Job Description

Skill required: Marketing Operations - Digital Asset Management (DAM) Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Responsible for uploading and managing assets with standard Taxonomy (correct metadata tagging) and correct Digital rights management in Digital Asset Management system making it available for reuse. Subject matter expert in key concepts, process flows and defined scope of librarian tasks. Suggest workarounds and highlight anomalies when faced with technical challenges in the toolWork effectively with team members and requestors, understand the requirements and provide appropriate solutionsAssist users in concerns around the upload process. Take initiatives to learn new skills What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsDetail orientationAbility to establish strong client relationshipGraduate required.Minimum 2-3 year of experience in upload and download of digital assets, content management, ensuring quality of content and meeting the minimum requirements of content standards as set by the clientBasic knowledge of Pharma industry and marketing operationsExperience in working on DAM platform (Digital Asset Management)Experience in any of the DAM platform (example Aprimo, Veeva)MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPointHas excellent verbal and written communication skillsExperience participating in a collaborative team environmentHighly organized, detail oriented, and results focusedDemonstrate ability to think strategically Roles and Responsibilities: Perform quality checks on assigned daily tasks.Refer to the process change log and QC checklist for daily updates to ensure adherence to the latest guidelines.Perform QC on documents per process updates and checklistComplete the daily BAU tracker accurately, including correct verdicts in Workfront, and close tickets promptly.Ensure daily accuracy in the BAU tracker and correct verdicts in Workfront tickets.Possess end-to-end knowledge of all documents.Avoid client escalations and errors identified by leads, as these are considered external errors. Qualification Any Graduation