DH Information Tech

Job Description

Job Purpose To ensure effective ERP implementation as per the user requirements and its periodic maintenance and upgradation. To ensure data security and monitor server room maintenance. To explore avenues of upgradation and propose plans keeping in mind cost optimization. To review the IT audit reports and incorporate any changes in the IT infrastructure and policies, as is deemed fit after discussion with various stakeholders. Job Context & Major Challenges The IT department at GPFPL is functioning with many outdated systems. The most crucial ERP used in GPFPL is Datatex TIM and it is challenging to maintain it while accommodating for the system requirements of various user departments. The software is outdated since last 10 years and through Annual Management Contract (AMC), the license is renewed. No changes can be done in the software and the extra department requirements can be met only through additional tool/software development. The major tools under Datatex TIM are VIP and CATS. If any changes need to be made to these tools, backend programming is done to develop support software, but the interface cannot be changed. The IBM OS400 (i525 series) server is out of support and is being run on outdated hardware. In such situations, there is high risk of server failure which might lead to production halt. There is only tape back-up for server and not any dummy server which further poses a high risk to stored data. Challenges 1. Limited server room space 2. Managing and working with outdated ERP systems and the IT infrastructure Key Result Areas KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 To keep ERP system, updated & aligned with organizational strategy and deploy required systems to enhance it continuously in order to meet business goals. Monitoring development of software as per user requirements and following up with critical users Conducting meeting to align whole team with product requirements and design roadmap for crucial software development assignments Providing inputs to development team in coordination with concerned individuals/departments Monitoring IT Ticket concerns and taking update from IT team on the actions taken for issue resolution Orienting new employees about the ERP systems and the IT policy during the induction process KRA2 To plan & lead department team to ensure undisrupted performance and continuous improvement of IT systems and infrastructure by way of effective maintenance and possible technology upgradation. Planning budget of IT requirements in the organization Ensuring appropriate licenses and warranties for computer hardware and software Approving a holistic Annual Maintenance Contract after discussion with internal and external stakeholders KRA3 To engage in risk management for safety of data, intellectual property, unauthorized access to system through installation of effective controls and review mechanism thereof. Guiding IT team for timely initiating system improvements, process controls etc. Ensuring authority based controlled access given to multiple users for single ERP system Maintaining main ERP server for error and ensuring timely attention to space free-up and correct back-up of server Ensuring proper back-up in different cartridges at different locations Reviewing access rights for all the applications created for users KRA4 To plan & conduct annual IT Audits and incorporate post audit recommendations in the IT infrastructure & process of GPFPL Evaluating IT policies and review them for incorporating suggested changes Conduct meetings to discuss over IT process modifications KRA5 To strategize, plan and evaluate an effective new SCM solution vis a vis new version of existing solution (Datatex) for Business Fitment. Continuously assess exiting IT infrastructure wrt fast changing technology and create strategies for upgradation, with a focus on safety, speed & cost optimization Identifying outdated software and hardware used across systems in the organization Analyzing the costs associated with buying, repairing and interests and after assessing the feasibility, developing a business case Attending meetings to evaluate the feasibility of such upgradation projects and, associated pros & cons Qualifications: Bachelorof ComputerApplication,Master In Computer Application Minimum Experience Level: 10-20 Years Report to: Manager