Device Support Agent

1 years

1 - 0 Lacs

Posted:1 month ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Location: Mohali | Shift: Night

Job Description:

As a Device Support Agent, you'll support customers with external device setups like printers, webcams, keyboards, and USB devices.

Key Responsibilities:

  • Walk users through driver installation and configuration.
  • Troubleshoot connectivity or malfunction issues.
  • Recommend add-on services where needed.

Requirements:

  • Knowledge of common peripheral hardware.
  • 1 year in a tech support role preferred.

Job Types: Full-time, Permanent

Pay: ₹11,595.61 - ₹28,826.92 per month

Shift:

  • Fixed shift
  • Night shift

Experience:

  • Technical support: 1 year (Preferred)

Work Location: In person

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