Device repair specialist

- 4 years

1 - 2 Lacs

Guntur, Nellore

Posted:1 month ago| Platform: Naukri logo

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Skills Required

Customer Focus Problem Solving skills Communication skills Handset repair skills Knowledge of spares operations Knowledge of CRM Systems

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities 1. Interact with customers on handset related issues 2. Troubleshoot handset defects 3. Handle handset related queries 4. Record job entry in Customer Relationship Management portal 5. Upgrade software of handsets 6. Assemble / dismantle smartphones (unibody/duo body) 7. Repair handsets by changing screen, speaker, mic, camera etc 8. Repair handsets by PCB swap, charging connecter replacement etc 9. Deposit of cash collected through service 10. Verify handsets for exchange

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Jio

Telecommunications

Mumbai

35,000+ Employees

308 Jobs

    Key People

  • Mukesh Ambani

    Chairman and Managing Director
  • Mathew Oommen

    President

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