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Developer

Epsilon Data Management

7 - 12 years

9 - 14 Lacs

Gurugram

Posted:1 day ago| Platform:

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Skills Required

Automation jQuery SOA Production support Debugging Data structures Healthcare JSON Test cases Risk management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview Summary We are looking for a Production Support Developer who will provide enterprise-level assistance to our end users. You will provide L2/L3 support and troubleshoot, resolve and enhance the product to allow for business as usual. The role also involves writing and maintaining automation scripts and requires a foundational knowledge of JavaScript for debugging and enhancing client-side components where needed. Responsibilities Provide L2/L3 support to our end users Troubleshoot/identify solutions to existing product issues and resolve these Monitor our issue tracking tool, currently Service Now Resolve issues raised on the tracking tool and on a priority basis; this may involve code, data, or configuration fixes Maintain relationships with our third-party integration contacts Resolve tickets within our Service Level Agreements Communicate with stakeholders and keep tickets updated with the latest statuses Enhance existing features suggested by end users and approved by product Document bug resolutions and keep documentation up to date Write and maintain automation scripts to streamline support and deployment processes Assist in debugging or enhancing client-side behavior using basic JavaScript knowledge Skills/Experience 7+ years of experience in web programming and software development Hands-on experience in: o Data Structures and data modelling o Object-Oriented Programming o Software Architectures such as SOA, REST, JSON APIs, Microservices Experience in developing web applications and user interfaces using: o ASP.NET Core (C#) o Entity Framework, ADO.NET, or T-SQL o Web API & JSON services Working knowledge of UI frameworks and JavaScript is a must: o Preferably Vue.js and JQuery o Angular or React experience also accepted Should have testing knowledge and experience in writing unit test cases Experience working with relational databases such as SQL and non-relational databases such as Cosmos DB Experience with Azure services is a plus but not required Soft Skills Quick and self-learner; curious and eager to explore new tools and technologies Team player, willing to transfer knowledge Proactive and strong problem-solving skills Ability to communicate technical aspects clearly within multi-skilled teams Comfortable working on multiple concurrent projects/tasks in a fast-paced environment Passionate about technical excellence Self-motivated with the ability to complete tasks under minimal supervision Resilient and able to work effectively under pressure

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Epsilon Data Management

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Irving Texas

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