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1.0 - 5.0 years
0 Lacs
karnataka
On-site
The Customer Service Specialist position based in Bangalore requires a candidate with 1-3 years of total experience, including at least 1 year of relevant experience. The role involves working in a hybrid shift pattern from 9 am to 6 pm, with flexibility to work both day and night shifts as needed. As a Customer Service Specialist, you will be responsible for serving as the primary customer advocate. Your key focus will be on addressing complex issues promptly and efficiently, all while managing customer expectations effectively. You will be expected to develop a deep understanding of Dell Technologies products, solutions, and capabilities, and actively engage in exploring innovations and sharing best practices within the team. Key Responsibilities: - Responding to and resolving customer queries across various communication channels. - Enhancing customer satisfaction and fostering loyalty by delivering personalized and high-quality customer support. - Collaborating with leadership to enhance overall service levels and customer experience. - Providing coaching, guidance, and direction to fellow team members to drive continuous improvements in service delivery. The ideal candidate for this role should possess strong customer focus, excellent problem-solving abilities, and the capacity to articulate and simplify customer issues and solutions effectively. Attention to detail, exceptional communication skills, and proficiency in email etiquette are crucial for crafting tailored and impactful responses to address diverse customer queries.,
Posted 3 weeks ago
0.0 - 4.0 years
0 Lacs
maharashtra
On-site
As a CA Intern at Deutsche Bank in Mumbai, you will be part of a dynamic team committed to delivering superior financial solutions for our clients. Our focus on precision and passion drives us to excel in the ever-changing global business landscape. Within the Treasury division, you will play a crucial role in sourcing, managing, and optimizing financial resources to support the Bank's strategic objectives. Your responsibilities may include assisting in financial resource planning, analyzing loan portfolios, evaluating funding options, and supporting regulatory compliance. To excel in this role, you will need strong analytical skills, the ability to collaborate effectively in teams, and excellent written and verbal communication skills. Proficiency in Excel is a plus, and attention to detail and a focus on quality are essential qualities for success. To be eligible for this position, you should meet the requirements for Industrial Training as per the ICAI rules and regulations. At Deutsche Bank, we value diversity, innovation, and collaboration, and we strive to create an inclusive work environment where every individual can reach their full potential. If you are looking to be part of a talented and diverse team that drives business results through innovation and collaboration, we encourage you to apply. Join us at Deutsche Bank Group as we work together to achieve success and create a positive and inclusive workplace for all.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
Imaging Endpoints (IE) is an Imaging Technology and Imaging Clinical Research Organization (iCRO) dedicated to the vision of Connect Imaging to the CureTM. Our mission is to advance imaging science, technology, and services to bring curative technologies to humankind. We have played a crucial role in supporting numerous impactful new drug approvals in oncology. As a part of our global team, we are seeking talented individuals who share our passion and vision to customize each clinical trial's imaging to optimize the opportunity to demonstrate efficacy. Based in Scottsdale, Arizona, Imaging Endpoints has offices in various locations including Cambridge, Massachusetts; London, UK; Leiden, Netherlands; Basel, Switzerland; Hyderabad, India; and Shanghai, China. As an affiliate of HonorHealth and Scottsdale Medical Imaging Limited (SMIL/RadPartners), we are recognized as the world's largest and most preeminent iCRO in oncology. The position of Administrative & HR Assistant at Imaging Endpoints involves providing essential support to the team in a variety of duties. This includes scheduling meetings, trainings, travel arrangements, document review/proofing, human resources tasks, and filing responsibilities. **Responsibilities:** - Maintain accurate and up-to-date human resource files, records, and documentation. - Ensure integrity and confidentiality of human resource files and records. - Offer clerical support to the HR department. - Address administrative concerns of the employees. - Act as a liaison between the organization and external benefits providers and vendors. - Assist in planning and executing special events such as benefits enrollment and employee recognition events. - Book and coordinate travel arrangements, including flights, hotels, and restaurants. - Support facilities management of the local office. - Assist with Human Resources (HR) duties, including recruitment coordination. - Perform other duties as assigned. **Education and Experience:** - High School Diploma or equivalent; degree preferred. - 2+ years of experience in an administration profile. - Excellent computer skills, including proficiency in all MS Office applications. - Familiarity with online travel research for flights, rental cars, and hotels. **Skills:** - Excellent verbal and written communication skills. - Proficiency in Microsoft Word, Outlook, Excel, and PowerPoint. - Strong organizational skills with the ability to multitask. - Positive attitude and willingness to assist in a high-demand environment. - Service-oriented and proactive in meeting clients" and teams" needs. - Detail-oriented, well-organized, and self-motivated. - Quick to grasp new concepts and adapt to changing priorities. The Imaging Endpoints Team embodies characteristics such as a passion for Connect Imaging to the CureTM, commitment to teamwork, caring for fellow team members, integrity, high ethical standards, intellect, ingenuity, accountability, and a high standard for excellence. **Physical Requirements:** While performing the duties of this position, you will be required to use hands, talk, and hear regularly. Specific vision abilities include close vision, color vision, and the ability to adjust focus. The role may involve travel as per the job requirements. Imaging Endpoints offers a dynamic and rewarding environment for individuals who are dedicated to making a difference in the field of imaging and clinical research. Join us in our mission to bring curative technologies to the forefront of healthcare.,
Posted 1 month ago
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