Posted:8 months ago|
Platform:
Work from Office
Full Time
Desktop Support Engineer (Immediate Joiner)
-Provide Level 1 and Level 2 technical support for desktops, laptops, printers, scanners, digital signature devices, and other peripherals.
-Troubleshoot and resolve hardware, software, and network issues for end-users in a timely manner.-Assist in the setup, configuration, and maintenance of user accounts and systems.-Perform regular maintenance of operating systems, installed applications, and peripheral devices to ensure optimal performance.-Manage and deploy software updates, patches, and antivirus software.-Troubleshoot and resolve issues related to printers, scanners, and digital signature devices, including setup, connectivity, and software compatibility.-Install, configure, and replace hardware components as needed.-Manage hardware inventory, including procurement, allocation, and decommissioning of equipment.-Troubleshoot and resolve basic network issues related to LAN, WAN, Wi-Fi, and VPN connectivity.-Assist in the setup, configuration, and troubleshooting of network devices, including routers, switches, and wireless access points.-Provide support for VPN setup, remote access, and related security protocols.-Diagnose and resolve IP conflicts, network speed issues, and connectivity drops to ensure stable network performance.
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