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Desktop Support Engineer- Petnikota, Kurnool(AP)

Desktop Support Engineer- Petnikota, Kurnool(AP)

Birlasoft

2 - 6 years

0 Lacs

Kolimigundla Andhra Pradesh India

Posted:2 weeks ago| Platform:

Apply

Skills Required

support troubleshooting software ies upgrading networking training management sap dhcp

Work Mode

On-site

Job Type

Full Time

Job Description

Skill: Desktop Support Engineer/ Technical Support Engineer

Location: Petnikota, Kurnool, Andhra Pradesh

Experience: 2 to 6 years

Notice Period: Immediate Joiner

About the Rol

e
The Desktop Support Engineer/Technical Support Engineer will be responsible for providing onsite support and troubleshooting various hardware and software issue

s.Responsibilit

ies
Handling tickets which are required onsite sup
portResponding to client support requ
estsContacting clients to find out the nature of the pro
blemTroubleshooting hardware and software is
suesInstalling and maintaining hardware and computer periphe
ralsInstalling and upgrading operating systems and computer soft
wareTroubleshooting networking and connection is
suesAdvising on software or hardware upgr
adesProviding basic training in computer operation and manage
mentIncident management, change management and problem manage
mentWorking knowledge and support of SAP, Microsoft, software & hardware and Networ
kingKnowledge of Netw
orksKnowledge of AD, DNS, DHCP, Cloud ba

ckup

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