Desktop Support Engineer - Field Support

Spiderfocus solutions

2 - 6 years

0 Lacs

karnataka

Posted:1 day ago| Platform: Shine logo

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Skills Required

troubleshooting remote troubleshooting installing upgrading optimizing hardware software providing technical instructions ensuring systems are secure maintaining records of technical issues working knowledge of office products computer peripherals problemsolving clear technical instructions assembling disassembling laptops

Work Mode

On-site

Job Type

Full Time

Job Description

As a Desktop Support Engineer at our company located in Koramangala, Bangalore, your role will involve troubleshooting and resolving technical issues, installing, upgrading, and optimizing hardware and software, providing technical instructions to users, ensuring systems are secure and adhere to company policies, and maintaining records of technical issues. Key Responsibilities: - Troubleshoot and resolve technical issues - Install, upgrade, and optimize hardware and software - Provide technical instructions to users - Ensure systems are secure and adhere to company policies - Maintain records of technical issues Qualifications Required: - Proven work experience as a desktop support engineer or laptop service engineer or similar role - Working knowledge of office products and computer peripherals - Ability to perform remote troubleshooting - Problem-solving attitude - Ability to give clear technical instructions - Experience in assembling and disassembling laptops,

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Desktop Support Engineer - Field Support