Customer experience delivery and management
Handle store walk-ins - Understand customer requirement & co-create designs with customers. Guide customers on material, product, and accessories selection.
Ensure timely closure of designing with customers as per sales process. Create estimates & follow up with customers.
Visit customer homes for inspection of site jobs.
Achieve business volumes
Lead generation through architects and interior designers by relationship building.
Create designs in 3D software and AutoCAD.
Ensure timely order booking, collections.
Close orders and achieve desired sales targets.
Relationship management
Resolve customer complaints by coordinating with all stakeholders.
Take completion certificate signoffs from customers.
Required to do follow-ups post sales.
Required to go on site for taking Measurement.
Compliance Management
Work as per defined policies and procedures.
Should be comfortable working on weekends (Saturday & Sunday)

Qualifications Required:

Preferred Qualification:

SPECIAL SKILLS REQUIRED

Essential:

Competencies Required:

1) Result Orientation with Execution Excellence

2) Customer Centricity

3) People Development and Collaboration

4) Initiative & adaptability

5) Effective communication

6) Bold & persuasive

Experience:

2 Year of Experience for Bachelors in Architecture/Degree in Interior Designing & 3 Years work experience for Diploma in Interior Designing/Graduate in ay discipline.

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