Deputy Manager - Quality

Key Skills:

Roles and Responsibilities:

• Develop and implement Quality Performance Reporting (QPR) and perform in-depth data analysis to identify trends and areas for improvement.
• Conduct Root Cause Analysis (RCA) and Failure Mode & Effects Analysis (FMEA) using Statistical Process Control (SPC) and other industry-standard quality tools.
• Create and maintain Standard Operating Procedures (SOPs), quality manuals, and training modules to support ongoing compliance and team development.
• Ensure adherence to ISO standards, IATF 16949, APQP, and Six Sigma methodologies throughout the production process.
• Collaborate with cross-functional teams to refine quality processes and drive improvements in customer satisfaction.
• Handle customer complaints efficiently and provide robust solutions to prevent recurrence of quality issues.
• Participate actively in assembly line quality assessments and drive initiatives for continuous process improvements.

Skills Required:

• Quality Control (QC): Hands-on experience in monitoring and inspecting processes to maintain product quality.
• Quality Assurance (QA): Expertise in establishing and maintaining systems to ensure compliance with quality standards.
• Customer Quality: Ability to handle and resolve customer complaints, with a focus on continuous improvement and satisfaction.
• Quality Management Systems (QMS): Proficiency in implementing and maintaining systems aligned with ISO standards and IATF 16949.

Education: