Deputy Manager -L&D - Behavioral & Soft Skills Trainer

The main responsibilities of this role include getting upskilled and certified on assigned content/workshops, delivering workshops as assigned, and taking ownership of projects or interventions assigned either individually or as a group. You will be required to work on projects and take complete ownership of end-to-end execution, ensuring timely completion. The projects may involve stretch assignments beyond your daily role. Additionally, you will collaborate with learning partners, business leaders, and HR to drive workshop nominations, align calendars based on Training Needs Identification (TNI), and ensure adherence to the roadmap. Adherence to governance guidelines such as Developmental Business Review (DBR), post-training effectiveness activities, self-progress tracking, and upskilling for higher role bands is essential. Flexibility in working shifts and openness to travel are mandatory requirements. Excellent communication skills, interpersonal skills, leadership capabilities, presentation skills, multitasking abilities, planning and execution skills, training proficiency, and engagement with the Learning and Development (LA) team across locations are crucial for this role. Furthermore, you must uphold WNS's internal control standards, implement and enforce WNS Values and Policies, and ensure prompt implementation of recommendations from internal/external auditors and regulators. Qualifications for this position include a Post Graduate degree.,