Deputy Manager - Debt Management Services - SME

0 - 2 years

7 - 11 Lacs

Posted:5 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Deputy Manager - Debt Management Services - SME 
 Job Purpose 
To achieve the assigned branch's Debt Management Services targets while ensuring monthly target fulfillment within the specified cost limits.  Duties and Responsibilities 
  • Achieve collections target by visiting customers/agency.
  • Monitor performance against set parameters and provide regular updates.
  • Ensure legal guidelines are complied with while repossessing products.
  • Maintain accurate records of customer interactions and transactions.
  • Provide regular reports on collection activities and performance.
  • Handle escalations promptly and effectively to resolve issues.
  • Daily DRR (Daily Risk Report) management.
  • Develop and implement strategies to improve collection rates.
  • Case to case tracking.
  • Resolution as per AOP within agreed timelines.
  • Portfolio management.
  • Debt collection strategy.
  • Target achievement.
  • Regulatory compliance.
  • Reporting and analysis.
  • Risk management.
  • Team leadership.
  • Vendor management.
  • Coordinating with internal and external clients.

  •  Required Qualifications and Experience 
  • Experience in achieving collections targets by visiting customers/agencies.
  • Ability to monitor performance against set parameters and provide updates.
  • Knowledge of legal guidelines related to product repossession.
  • Proficiency in maintaining accurate customer interaction and transaction records.
  • Experience in generating collection activity and performance reports.
  • Skill in handling escalations and resolving issues effectively.
  • Familiarity with Daily Risk Report (DRR) management.
  • Ability to develop and implement strategies for improved collection rates.
  • Case tracking and timely resolution as per AOP.
  • Portfolio management skills.
  • Understanding of debt collection strategies and target achievement.
  • Knowledge of regulatory compliance and risk management.
  • Experience in reporting and analysis.
  • Leadership experience in managing teams.
  • Vendor management abilities.
  • Strong coordination skills with internal and external clients.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune

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