Deputy Manager - Behavioural & Soft skills trainer

Role Overview: As a Deputy Manager, your key accountabilities will include getting upskilled and certified on the content/workshops assigned to you, delivering workshops as assigned, and being responsible for projects or interventions assigned to you individually or as a group. You will be required to work on projects, workshops, and interventions with a focus on operational excellence and meeting timelines. Key Responsibilities: - Get upskilled and certified on workshops assigned to you as per timelines and take ownership of their completion - Deliver workshops as assigned, which may include working on projects and interventions for Corporate, US, UK, Australia, and New Zealand shift timings - Take complete ownership for end-to-end execution of projects, ensuring meeting timelines and delivering operational excellence - Work closely with learning partners, business leaders, and HR to drive nominations for workshops, align calendar as per Training Needs Identification (TNI) done, and ensure 100% adherence to the roadmap - Adhere to governance guidelines such as Development Beyond Results (DBR), post-training effectiveness activities, tracking self-progress, etc. - Take ownership in getting upskilled on new programs for higher role bands - Willingness to work in shifts and open for traveling is a must - Travel to any of the location facilities for workshops or projects on a daily basis as required - Engage with LA team across locations on a regular basis - Maintain and observe WNS's internal control standards, implement and ensure WNS Values and Policy, including the timely implementation of recommendations made by internal/external auditors and external regulators Qualification Required: - 5 years of work experience, with a minimum of 2 years in Learning & Development (L&D) or behavioral training - Exposure in Operations and Content development - Graduate in any discipline - Good Communication Skills - Sound Microsoft Office skills Competencies: - Excellent communication skills - Interpersonal Skills - Leadership Initiatives - Presentation skills - Multi-tasking abilities - Planning & Execution Skills - Training capabilities (Note: No additional company details were mentioned in the job description),