Deputy Cluster Manager - SME

12 - 15 years

12 - 15 Lacs

Posted:4 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description

We are looking for an experienced and result-driven Deputy Cluster Manager Sales to lead and manage the SME Secured Business Loan portfolio. The role involves driving sales performance, managing a team, ensuring quality sourcing, and achieving business targets across assigned clusters.

Key Responsibilities

  • Manage end-to-end sales for Secured Business Loans (LAP/SME) in the assigned cluster.
  • Lead, guide, and motivate a team of Relationship Managers / Sales Officers.
  • Drive customer acquisition, cross-selling, and achievement of monthly and quarterly business targets.
  • Build and maintain strong DSA / connector / channel partner network for quality sourcing.
  • Ensure credit quality, documentation accuracy, and compliance with company policies.
  • Coordinate closely with Credit, Operations, and Collections teams for smooth processing.
  • Monitor market trends, competition activities, and portfolio health for proactive decision-making.
  • Conduct regular training, review meetings, and performance evaluations of team members.
  • Handle escalations, manage customer relationships, and ensure high service standards.

Candidate Requirements

  • Graduate/Postgraduate with 12 to 15 years of experience in SME/LAP/Secured Business Loan sales.
  • Proven experience in managing team targets and cluster-level operations.
  • Strong understanding of secured lending, underwriting basics, and local market dynamics.
  • Excellent communication, negotiation, and relationship-building skills.
  • Ability to work under pressure and deliver consistent business results.
  • Familiar with DSA networks and SME customer segments.

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SK Finance

Finance

New York