Delivery Lead Manager

Job Description

Skill required: Employee Services - Analysis and Reporting Designation: Delivery Lead Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture What would you do Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs. Process of examining data and presenting findings in a structured format. Analysis involves the examination of information to uncover patterns, trends, insights, or relationships. Reporting, on the other hand, involves communicating the results of the analysis through organized and clear documentation, often in the form of reports or presentations. The goal is to transform raw data into meaningful information that can support decision making and provide valuable insights. Employee Services - More into query/case managementIdentify People programs to put in place at Accounto- Participate in recruitment and performance management of HR team memberso- Provide coaching and guidance on career development of team members (training, supervision, evaluation)oSupport the selling of large complex deals at an appropriate stage in the sales lifecycleAdvise client account leadership regarding HR aspects of key business strategies, issues and decisions and potential problem areaso- Coach and advise account and engagement leads and employees (when necessary) in people matters relevant to the account and business segment at the worksiteo- Advise Account leadership in career development activitieso- Effectively coach/counsel othersoPeople Initiatives & Team buildingResponsible for coordinating all people program efforts, optimizing employee engagement and work experience, across the accountoFacilitate team work and process integration across the teamoResponsible for engagement of team membersoContribute to a positive work environment and promote teamworkoDetermine appropriate HR team model to maximize HR support in context of overall account needsoLead/participate in setting account-wide Human Capital Strategy and people initiatives What are we looking for oAccount Management and HR + Payroll Processeso- Accountable for Account talent management and developmento- Develop and implement a clear demand logging process for the accounto- Be the focal point in coordinating the demands coming from the respective projects within the accounto- Works closely with the various demand fulfilment channels (internal DTEs, contractor exchange, Delivery Centers, etc.) to ensure the demands are filled in a timely manner and with the right sourcing strategy o- Oversight of Account on-boarding, orientation, integrationo- Facilitate annual performance management activities for accounto- Provide performance support and coaching at the worksiteo- Work with HR Business Partners to evaluate account needs and propose HR solutionso- Drives Account wide engagement programs working to understand/sustain/improve employee engagement and maximize retentiono- Provide oversight of all major HR processes from a client perspectiveo- Monitor and evaluate HR trends highlighting implications for the cliento- Accountable for the coordination and delivery of human resource activities across the accounto- Act as liaison with appropriate GU/OG/GP HR leadership and other HR teams Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation