Delivery Lead Digital Products

1. The main purpose of this unit is to co-lead the delivery of Digital Products along with Business Owners, Tribe Leads and Global Product Owners across the business segment of Transaction Banking.

The delivery of Digital Products will be done by setting up cross-functional Agile Squads or vendor managed turnkey teams led by Business Tribe Leads/ Global Product Owners to support business segments in meeting overall business objectives in alignment with Organizations Digital Strategy.

2. Job Purpose

The Delivery Lead Digital Products role is responsible for Co-Owning and facilitating the delivery of the digital products for their tribe along with Product Owners and Global Product Owners.

Delivery Leads main responsibility is managing the interfaces and dependencies of Digital Products Epics / Features which need to be delivered by IT Platforms. They need to ensure that required feature is placed on the backlog of the relevant IT Teams with right priority and delivery commitments as needed. They are also responsible to track those dependencies as per agreed cadence while highlighting and mitigating associated risks.

Delivery Lead to lead the end-to-end design and development squads of Transaction Banking Channels and responsible to ensure scalability, resilience, reliability, security and performance.

Delivery Lead is also Scrum Master of Scrum Masters team with their tribe (Scrum of Scrums). He/She is responsible for facilitating and coordinating of the activities within the tribe. In addition, the Delivery Lead also act as a point of escalation for any issues or risks, ensuring complete focus on delivering efficiency and business value in the Agile delivery squads for their respective tribes.

Delivery Lead also facilitate and support the Tribe Leads and Product Owners in managing and tracking products funding while providing the budget utilization updates to the relevant stakeholders. They are also responsible to conduct the Products Portfolio Reviews for their tribes with relevant Tribe Leads, Business Owners and IT Leadership Teams as well as providing the portfolio updates to the PMOs Portfolio Management Team for their tribes for Business Portfolio Review Meetings.

Delivery Leads are also responsible for Managing Resource Capacity of their tribes with the help of Tribe Leads and Products Owners. Delivery Leads help the Product Owners in raising the resourcing demands and ensuring the resource hiring and placement in the squad with the help of workforce management team. If needed, they are also responsible to participate in the resource fitment interviews along with respective Chapter Leads and Workforce Management Team to assess the right fitment for their tribe.

Delivery Leads are also responsible to facilitate the Tribe Leads/ POs in setting up new squads and assisting in sizing the new demands as and when needed.

Delivery Leads are also responsible to oversee vendor based deliveries and turn key teams with vendors for their respective tribes as needed.

While Tech Leads in the squads are responsible for release management, Delivery Leads are responsible for facilitating them by aligning all dependent IT Platforms and Teams for their respective releases and owning end to end release management process.

Delivery Leads are also responsible to track and manage the products AMCs and overseeing the products technical health, resilience, and production issues resolution as per required SLAs.

The Delivery Lead must be a proficient communicator able to raise and discuss issues and conflicts with senior stakeholders. They must be an expert problem solver by providing the structural resolutions of the blockers in their respective delivery tribe.

3. Job Content

Key Results Performance Measures Main Tasks

1.Agile Deliveries

Ability to work under pressure, manage client expectations effective and not get overwhelmed by client pressures on team

Facilitating getting the work done without coercion, assigning, or dictating the work.

Assisting with internal and external communication, improving transparency, and radiating information Excellent planner who can plan 2-3 steps ahead of the team and surface hidden risks 2-3 levels deep within the team

2.Scrum of Scrums

Establish strong relationships with Scrum

Excellent communication skills with the ability to influence senior client business and IT executives on transforming towards agile

3.Solution Design

In-depth understanding of API design principles, RESTful architecture, and microservices.

Experience with API security protocols, OAuth.

Enjoys and gets energized by complex problem solving and ability to push the innovation on solutions

Ability to work at an abstract level and continuously pivot to arrive at the highest impact answer for the client

4.Release Management & Team development

Well versed with automated build and test strategies using DevOps tools

Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis of healing and problem solving

Excellent leadership skills and enjoys teaching / mentoring others

Facilitating discussion, decision making, and conflict resolution

4. Organisation Chart

5. Internal / External Relationshipsand Committee Memberships

6. Problems & Decisions

Problems and Decision

Desired Outcome

ReleaseResource Management

Keep the optimum resources to have maximum productivity

Dependency on the Platform domain

Open and Transparent communication and upfront planning

Architecture and Security

Involve Architecture and Security upfront to avoid last min surprises

7. Job Dimensions

8. Person Specifications

Specifications

Description of Knowledge / Skill etc.

Desirable or Essential

A.Education

General

Professional

Prince 2, PMP

Agile Methodology

Under Graduate Degree in Engineering or Computer Science

B.Experiences

Function(Agile) : 4+ Years

Function(Release Management) : 3+

Domain (Banking/ Financial) : 3+ Years

Overall Experience : 8 +Years

Essential

C.Knowledge & Skills

Technical

Managerial

Leadership and Agile management

D.Behavioral Competencies

Thinking Related

People Related

Self Related

Conceptual Thinking, Strategic Orientation, Team Leadership, Analytical Thinking, Innovation, Flexibility, Integrity.

Essential

E.Personal Profile

Age : 30 40

Nationality : Any

Gender : Any