Delivery Executive

Job Summary

• Schedule and organize deliveries for the day and prepare delivery documentation.
• Arrange the delivery vehicle at delivery bay with all the necessary fitments well in advance.
• Ensure timely delivery at communicated time and place.
• Ensure delivery vehicle, delivery bay, floor is neat and clean.
• Organize delivery ceremony and celebrate along with the customer.
• Complete all paper work like filing warranty forms, serial number, chassis number etc on the manual.
• Give customers in-depth information on owner’s manual and warranty.
• Record any damage or scratches on the vehicle and communicate the same to Sales Manager/ Service Advisor to repair on FOC.
• Introduces customers to service department staff to emphasize the quality and efficiency of service repairs and maintenance available in the dealership, Assists with scheduling of first service appointment.
• Issuing new vehicle delivery gate pass.
• Respond to delivery-related inquiries and concerns from customers.

Responsibilities and Duties

• Schedule and organize deliveries for the day and prepare delivery documentation.
• Arrange the delivery vehicle at delivery bay with all the necessary fitments well in advance.
• Ensure timely delivery at communicated time and place.
• Ensure delivery vehicle, delivery bay, floor is neat and clean.
• Organize delivery ceremony and celebrate along with the customer.
• Complete all paper work like filing warranty forms, serial number, chassis number etc on the manual.
• Give customers in-depth information on owner’s manual and warranty.
• Record any damage or scratches on the vehicle and communicate the same to Sales Manager/ Service Advisor to repair on FOC.
• Introduces customers to service department staff to emphasize the quality and efficiency of service repairs and maintenance available in the dealership, Assists with scheduling of first service appointment.
• Issuing new vehicle delivery gate pass.
• Respond to delivery-related inquiries and concerns from customers.

NOTE: Additional duties to be performed if requested by the management

Required Experience, Skills and Qualifications

SSLC/+2 AND ABOVE WITH GOOD COMMUNICATION SKILL

Job Type: Full-time

Pay: ₹11,000.00 - ₹13,000.00 per month

Work Location: In person