Delivery Co Ordinator

As a Delivery Coordinator at Shital Motors Pvt Ltd, a leading brand in the automotive industry based in Ahmedabad, your role will involve coordinating automobile deliveries to ensure high customer satisfaction. With 1 to 3 years of work experience, you will be responsible for facilitating smooth operations between departments and clients. Your proficiency in automobile and car delivery processes is crucial for this role. You will utilize project management software to efficiently coordinate delivery schedules and Microsoft Excel for managing delivery data and reporting. Familiarity with customer relationship management tools is essential to ensure excellent service. Strong communication skills will be necessary as you interact effectively with clients and internal teams. You will use communication platforms to coordinate between different stakeholders and resolve inquiries promptly. Your detail-oriented and organizational skills will help you handle multiple deliveries efficiently. Your responsibilities will include coordinating the scheduling and delivery of automobiles across designated locations, ensuring timely and accurate dispatch of vehicles, and maintaining high customer satisfaction. You will work closely with sales and service teams to manage delivery timelines, maintain detailed records of deliveries and customer interactions, and resolve client issues professionally. Additionally, you will prepare and review delivery documentation, ensure compliance with company policies, and contribute to enhancing existing delivery procedures for improved operational efficiency. Your role will also involve assisting in training new staff on delivery coordination practices and company standards.,