Delivery and Implementation Engineer

As a member of the Telecom Provisioning - Network Campus Operations team at DTCC, you will play a critical role in maintaining the critical DTCC network infrastructure across the global footprint. Your responsibilities will include: - Previous telecommunication experience is a must. - Strong experience in ordering new and MACD circuits with telecommunication vendors while ensuring that resiliency and compliance requirements are met. - Previous experience with a telecom expense management portal, including order creation, billing review, billing approvals, and audits. Experience with Tangoe Rivermine preferred. - Strong knowledge and experience with telecommunication circuits including handoffs, demarcations, LOA reading, SLAs, KMZ files, and service types. - Previous experience reading, understanding, and addressing telecommunication contracts. - Experience with telecommunication vendor portals such as Verizon's VEC, AT&T's Business Center, Cogent, BT, and others. - Strong understanding of HBW products such as 100G or higher, OCN, UVN, WAVE, ROADM, etc. - Understanding of JIRA, Planner, SharePoint, Power BI, and ServiceNow. - Ability to effectively communicate with management and senior leadership when necessary. - Understanding of telecom billing practices, schedules, reconciliation, and dispute resolution. - Strong experience in Excel, including being able to create reports and providing auditing across multiple sheets. Qualifications: - Minimum of 4 years of related experience. - Bachelor's degree preferred or equivalent experience. In addition to the above responsibilities and qualifications, you should possess the following talents needed for success: - Able to project manage the telecommunication deliverables and interface with the Project Management team to provide a comprehensive delivery solution and updates on circuit statuses. - Previous experience creating/implementing automation in a telecom ordering/billing environment is a plus, including implementing GUIs. - Understanding regulatory requirements and compliance is a plus. - Experience managing and forecasting a $25MM+ budget is a plus. At DTCC, you will have the opportunity to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development. We offer comprehensive health and life insurance, pension/retirement benefits, paid time off, and a flexible/hybrid work model. Join us and be a part of our diverse and collaborative team dedicated to protecting the financial services industry and serving clients globally.,