Manager - Customer Relations Sharayu Toyota

8.0 - 10.0 years

5 - 6 Lacs

Pune

Work from Office

Role & responsibilities: Front office upkeep, Customer receiving area cleanliness. Ensure feedback from Customers through cars and action on dissatisfied customers. Complaint tracking and pending complains report. Complains resolution compliance as per system. Organising Customer meets /Camps. Ensuring Customer feedback during check up camps. Customer Experience - Customer feedback, Customer relationships, Customer follow-up. Review the customer verbatim Educate and trained the dealership sales team Preferred candidate profile: Experience - 08-10 Years. (Automobile Dealership) Education - Any Graduate / Post Graduate

Posted 3 weeks ago

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