Data Product Manager - Consumer

Responsibilities

• Product Strategy and Vision: develop and execute a clear product vision and strategy aligned with overall business objectives. Conduct thorough market research to identify opportunities, customer needs, and competitive landscapes.
• Voice of the customer: understands, shape and address the different functions/regions needs, ensuring the business needs are well understood across D&T and within the data product working group.
• Product Roadmap and Delivery: create and prioritize a product roadmap based on business value, customer feedback, and data-driven insights. Collaborate closely with cross-functional teams to deliver high-quality products on time and within budget.
• Value Creation and Measurement: define, measure, and optimize the value delivered by data products. Establish key performance indicators (KPIs) and track product performance to inform continuous improvement.
• Cross-Functional Collaboration: build strong partnerships with data science, engineering, and business teams to ensure alignment and efficient product development.
• Data Governance and Quality: champion data governance initiatives, ensuring data quality, security, and compliance with relevant regulations. Work closely with central governance team on co-designing and implementing internal data policies.
• Product Launch and Scaling: develop and execute go-live strategies to successfully launch data products. Drive product adoption and scalability across the organization.
• Data Literacy and Culture: promote data-driven decision making and foster a data-centric culture. Responsible for creating and maintenance of relevant documented within expected remit.
• Team Leadership: provide leadership and mentorship to agile teams, driving innovation and high performance.

Technical Skills

• Data Analytics: proven expertise on data analysis and manipulation. The ability to interpret data and transform it into a meaningful story if vital.
• Desired: knowledge of statistical modelling and visualisation best practices, UX/UI.
• Data manipulation and transformation: proficiency in SQL is required.
• Desired: knowledge in Python/R applied to data analysis. Data management certifications (DAMA or others).
• Data architecture and modelling: intermediate knowledge of data architecture, modelling and data management principles is critical.
• Desired: database design, systems integrations best practices.
• Experience with ETL/ELT Processes: intermediate knowledge of data extraction, transformation and ingestion processes.
• Desired: best practices in complex system integrations and quality principles for data ingestion.
• Machine Learning and GenAI: basic understanding of ML models and familiarity with GenAI principles.
• Desired: previous experiences on those domains, with proven benefits/hands-on.
• Agile principles: advanced knowledge in agile methods (Scrum, Kanban, SAFe) and tools (Azure DevOps) for product development.
• Desired: certifications on that area.
• Data governance and quality: advanced knowledge in data governance and quality assurance principles. Intermediate knowledge of privacy regulations (GDPR).
• Desired: certifications on that are.
• Cloud Platforms and Data Tools: good familiarity with cloud platforms like AWS, Google Cloud, or Azure, as well as data tools like Tableau, Power BI, and Hadoop/Spark, is helpful for building and deploying data products.
• Desired: good understanding and/or certifications on Azure and Databricks.

Soft Skills

• Communication and Storytelling: solid experience on translating complex data point into clear, actionable messages.
• Strategic and Innovation thinking: intermediate experience with innovation methods applied to data strategic execution and strong understanding of data products aligned to business objectives.
• Collaboration and Influence: strong interpersonal skills are essential for working with cross-functional teams, influencing stakeholders, and rallying support for product initiatives.
• Problem-Solving and Analytical Thinking: advanced ability to break down complex problems into actionable steps to solve business challenges.
• Customer empathy: strong ability to understand other's situations and levels of understanding. The ability to visualise stakeholder needs and translate this to impactful data products is critical.
• Adaptability and Resilience: need to remain agile and open to received and process feedback, adjusting attitudes, processes, and products to changes in technology, business needs, and market trends.
• Project Management: organizational skills, including time management, team management (directly and/or indirectly) and task prioritization, are crucial for managing the demands of product development.
• Leadership and mentorship: inspiring and guiding both technical and non-technical team members, often without direct authority, is key to fostering a high-performance, collaborative environment.