Data Migration Engineer

• Construct and schedule automated processes and create custom processing scripts
• Regularly troubleshoot complex client application, integration and environment issues
• Troubleshoot and resolve customer data migration problems of a complex nature
• Thoroughly document and track production environment modifications
• Manage multiple projects while regularly receiving escalated cases from management and prioritize accordingly
• Escalate unresolved problems to the appropriate resources
• Establish relationships with other partner teams that impact technical support including Implementation Teams, Data Center Operations, QA, and Development
• Follow internal change control processes to implement any required production modifications
• Contribute to a knowledge/FAQ database for supported software
• Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to
• Perform other duties and responsibilities as assigned

EXPERIENCE AND KNOWLEDGE:

• Typically requires 2 - 5 years previous related experiencealong with BTech.
• Excellent communication, analytical, and problem-solving skills required
• Keen attention to detail while keeping an eye toward the big picture
• Database knowledge with MS SQL 2005 or 2008 experience required
• Experience with Python, advanced SQL Scripting (TSQL), and .net programming
• Availability to work weekends and the occasional late night or early morning is required
• Enterprise/mid-sized software delivery experience preferred
• Understanding of remote tools and networking required
• Ability to deal with ambiguity, tight timelines and demanding constraints
• Ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment
• Innate desire to find the root cause of technical issues, while balancing business needs to identify, support, and solve customer needs
• Knowledge of banking practices is helpful