Data Governance

Exp-1 Years-3 Years

Qualifications and Experience:

The successful candidate will meet the following criteria:

• 1-2 years experience working in an enterprise CRM system. Working knowledge/experience of Salesforce would be an asset

• Experience or knowledge of tools such as LinkedIn, Factiva, Hoovers, etc.

• Experience in conducting secondary research (e.g., market, companies, industries)

• Excellent oral and written communication skills

• Attention to detail, and ability to be a self-starter

• Ability to collaborate with culturally diverse offshore teams in different zones

• Working knowledge of data quality management, data entry improvement and user requirements

• Demonstrated ability to work effectively in cross-functional, virtual teams

• Process oriented and must be able to work with a high degree of detail and have high quality standards

• Ability to assist in development and implementation of policy, standards and procedures

• Demonstrated PC skills: Microsoft Office-Excel, Word, Access, and querying tools like SQL

• Strong analytical, conceptual, and problem-solving abilities

• Ability to present ideas in a user-friendly language

• Excellent organizational and time-management skills

• Ability to prioritize and execute tasks in a high-pressure, fast-paced environment

• Knowledge on CASL the Canadian anti-spam legislation and consent related processes

• Experience with Tableau is preferred, particularly in measuring data synchronization and working with large data sets.

• Experience managing marketing campaigns and handling consent-related processes is desirable.

• Proficiency in French is an advantage.

• Experience in project coordination will be an asset

• Experience with Generative AI (Gen AI) technologies would be an added advantage.

Must-have Requirements:

• Working knowledge of CRM Salesforce for managing customer relationships and data.

• Experience in conducting secondary research.

• Understanding of data governance principles and best practices.

• Advanced proficiency in Microsoft Excel, including complex formulas and data analysis tools.

• Foundational knowledge of SQL for querying and managing relational databases.

• Awareness of data quality frameworks and techniques to ensure accurate and reliable information.

Value-added Requirements:

• Familiarity with CASL (Canadas Anti-Spam Legislation) and its application in business communications.

• Experience creating interactive dashboards and reports using Tableau.

• Proficiency in developing process flows and diagrams using Microsoft Visio.

• Demonstrated ability to support project coordination activities across cross-functional teams.

• Exposure to Generative AI (Gen AI) technologies and their business applications.