Data Associate

Job Summary

Data Associate

Responsibilities

• Support and manage back-office processes to ensure smooth and efficient operations, maintaining the integrity of workflows.
• Analyse and track key performance indicators (KPIs) to evaluate the success of business processes and identify areas for improvement.
• Collaborate with internal teams to understand process needs and deliver effective solutions.
• Work on routine manual tasks and maintain accuracy.
• Ensure all processes are executed according to established Standard Operating Procedures (SOPs).
• Maintain data integrity and accuracy by conducting regular data validation and reconciliation tasks.
• Identify operational bottlenecks or inefficiencies and propose actionable process improvements.
• Prepare and present reports with insights to stakeholders to help guide strategic decision-making.
• Collaborate with team members to resolve issues and ensure processes are aligned with business goals.
  

Requirements

Experience:

• Any Bachelors degree.
• 2 to 3 years of experience in a back-office operations role, ideally in a fast-paced environment.
  

Skills & Qualifications

• Strong organizational and time-management skills to handle multiple tasks and deadlines effectively.
• Basic data analysis skills with the ability to interpret and communicate process data.
• Strong attention to detail and a commitment to maintaining high accuracy in all tasks.
• Problem-solving skills with the ability to identify and address inefficiencies in operational workflows.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and other productivity tools.
  

Collaboration And Communication

• Excellent communication skills with the ability to work cross-functionally with different teams within the organization.
• Ability to present operational findings and recommendations to both technical and non-technical stakeholders in a clear, concise manner.